Nnawuihe Kenneth Emeka Email & Phone Number

Lagos | Port Harcourt

Canada

Lagos, Nigeria

Supervised the entire product development and design team and oversee all growth related engineering and design works.Led the product direction for the entire teamScoped out features, create basic wireframes, and built the product roadmap for the mobile app.Spearheaded the launch of the various product.Accelerate adoption, engagement, and product-led growth by combining the power of rich product analytics, user engagements and feedback.Deploy PLG strategies to drive durable growth and make more effective, data-driven decisions.Weigh-in on strategic decisions to impact the entire organization.Organise and liaise with engineers for solutions deployment and testing while also ensuring high availability of business and time-critical systems.Continuously learn to improve product across multiple technologies.

Lagos, Nigeria

Oversee all growth related projects and design works.Organise and liaise with technical partners for solutions deployment and testing while also ensuring high availability of business and time-critical systems.Design, develop and manage the company's websites using WordPress.Deploy, test and manager the Enterprise Android-based Kadick Retailer App for card voucher generation and Kadick agency banking solution.Manage of company’s Electronic Voucher Distribution System EVD, e-Channel Portals and all Business Solutions.Manage of company’s ERP system and all users on the platform. Provide support to all 4 regional branches (Lagos1, Lagos2, Delta and Osun) and all 49 point-of-presence POPs regionally.Participate in the company’s ‘pair support program’ and share knowledge with colleagues.Get in front of problems and proactively help customers resolve potential issues.Resolve calls efficiently and effectively.Meet and exceed weekly production and quality goals.Continuously learn to support multiple products across multiple technologies.Supervise the general function of the IT business infrastructure.Daily sales transaction analysis and reporting.Privileged Access Operations Manager - process owner for Privileged User Access Management (PUAM) process.

Sydney, New South Wales, Australia - Remote

- Create Product Assumptions Maps- Conduct Customer Interviews- Implemented the MSCW Method for features- Implemented the T-Shirt framework for features- Design Product Roadmaps

Lagos, Nigeria

•Led the team that successfully developed various framework, Business processes for business operations (on-boarding drivers and clients, Recruitment, Training).•Coordinate and manage the entire product design team and oversee all growth related engineering and design works.•Manage the entire Protaxi Application back-end and act as the domain expert of the application.•Manage the entire taxi Fleet Management System that includes asset tracking.•Successfully on-boarding of over 1000 drivers within the first month of launch.•Led the team that Setup and Manage the required Technical Infrastructure to support roll-out.•Manage Development and infrastructure required for running the entire Business Solution Suite (Mobile Apps: Riders App, Drivers, Back office, Account and Reporting).•Manage the cloud-based email delivery platform for transaction and marketing emails. •Manage the cloud-based communications platform as a service PaaS.

Lagos, Nigeria

Supervises the general function of the IT business centre.Organize and liaise with vendors, regulators, and business units for solutions deployment while also ensuring high availability of business and time-critical systems.Annual and quarterly IT budget handling and ensuring cost effectiveness.Windows Server 2012 R2 administration, configuration and Active Directory Management.Deployment and administration of an Enterprise Cloud-Based domain service to improve productivity, collaborate effectively and communicate securely online.Deployment and administration of Cyberoam Solution to help manage, secure and optimize the utilization of subscribed bandwidth efficiently.Administration, configuration and manage of company’s ERP system and all user on the platform.Network management, troubleshooting, configuration and managing of enterprise network systems including switches and routers.Manage and Support of an Advanced Hybrid IP-PABX system, Fixed Wireless Terminals for GSM/EDGE Networks and user desktop phones.

Lagos, Nigeria

Design, develop and manage the company's websites using WordPress.Windows Server 2012 R2 administration, configuration and Active Directory Management.Deployment and administration of an Enterprise Cloud-Based domain service to improve productivity, collaborate effectively and communicate securely online.Deploy and manage of Cyberoam Solution to help manage, secure and optimize the utilization of subscribed bandwidth efficiently.Manage of company’s ERP system and all user on the platform.Network management, troubleshooting, configuration and managing of enterprise network systems including switches and routers.Manage and Support of an Advanced Hybrid IP-PABX system, Fixed Wireless Terminals for GSM/EDGE Networks and user desktop phones.

Mini Mba, Business Administration And Management, General

Bachelor’S Degree, Computer Science, [Upper Second Class]

Higher Diploma, Computer Software Engineering, [Distinction]

Ssce