Kenneth Freeman Email & Phone Number

Durham, NC, US

Durham, North Carolina

Aliso Viejo, CA

 Provided comprehensive support for senior-level staff (e.g. project management, strategic planning, etc.). Managed operational support of 600+ IT employees—covering supply chain distribution centers in 10 states and 12,000 customers. Additionally, provided technical new hire training of various applications and timely resolution to customer issues..

Laguna Hills, CA

 Conducted cross-functional meetings to gain support for project implementations. Quickly identified and addressed various issues to generate strong customer satisfaction levels. Managed and streamlined administrative processes to reduce errors, improve efficiency and achieve organizational objectives.  Facilitated the day-to-day operations (e.g..

Baltimore, MD

 Provided application guidance to support systems throughout the cycle of defect resolution. Managed a workforce of 86 employees, provided clients with superior service and supported logistics which utilized computer hardware/software. Maintaining detailed records, generated reports, coordinated meetings and operated within fast-paced environment..

Richmond, Virginia