Kenneth Hackworth Email & Phone Number

*Responsible for the overall safety, quality and performance and customer experience of the shift.*Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.*Accountability for meeting and exceeding operational goals.*Strategic planning and forecasting; appraise performance; reward and discipline employees.

• Manage the day to day store operations by completing operational requirements
• Maintain store staff by recruiting, selecting, orienting, and continuous training with employees
• Ensures availability of merchandise and services by approving orders and maintaining proper inventory
• Secures merchandise by implementing tools and security measures that are available
• Adhere to all store policies to ensure safety procedures create a workable environment
• Maximize profitability… Show more

Decatur, Georgia

*Ensure high levels of customer satisfaction through excellent service*Complete store administration and ensure compliance with policies and procedures*Maintain outstanding store condition and visual merchandising standards*Conduct personnel performance appraisals to assess training needs and build career paths*Deal with all issues that arise from staff or.

Greater Atlanta Area

• Developed assigned accounts relative to sales volume, market share, product distribution, and space allocation
• Conducted inventory to ensure the proper placement of orders for future PBG Delivery
• Solicited new business to increase volume and new package distribution within the area
• Executed promotions, solicited placement of equipment and increased sales for sufficient product
• Generated selling opportunities by maintaining and increasing shelf facings and rotating… Show more
• Generated selling opportunities by maintaining and increasing shelf facings and rotating product

Kennesaw, Georgia

• Handled incoming calls responding to information about tax products, e-filing, and bank products
• Solved issues with tax software and programs
• Answered emails and faxes pertaining to tax return issues software
• Maintained training on software to adhere to changes beneficial to job duties
• Worked with IRS returns, rejection codes, and calculations
• Reported daily to management about software technicalities

Atlanta, Georgia

• Conducted store business operations, including managing profit and loss, facility management, safety and security and banking
• Product management, including ordering, receiving, price changes, handling damaged products, and returns
• Ensured Team Development by facilitating staff learning and training
• Efficiently utilize problem solving skills to handle unusual circumstances
• Maintained monthly, quarterly, and annual sales goals, depending on the company's fiscal cycle
• … Show more

Executive Mba, Organizational Leadership

Bachelor’S Degree, International Business