Kenneth Hebert Email & Phone Number

Hooksett, New Hampshire, United States

Hooksett, New Hampshire, United States

Southern New Hampshire Region

Merchants Fleet is the 8th largest fleet management company nationally.Merchants provides clients with the most high-touch service and innovative experience across the industry, for fleets from one vehicle to over 5,000 with flexibility terms from three months to seven years.Merchants unique technology platforms coupled with specialized fleet teams provide the most comprehensive FleetTech solutions to drive proven results. Find out more at merchantsfleet.com

Southern New Hampshire Region

•Maximizes system performance by monitoring; troubleshooting network and system problems and outages; scheduling upgrades. •Build and configure and maintain physical and virtual machines •Design and implement network environments •Datacenter migration •Analog to VoIP phone system conversion •Bring two remote offices sites online and 4 data centers (2 primary, 2 DR) •DFS-N/R implementation •Upgraded VPN •Wireless remediation, network survey and replaced all access points with a cloud managed system so we can support all sites from one portal. •Fiber ring for networking redundancy to interconnect all 5 buildings at our headquarters •Disaster recovery and business continuity •Support Service Desk

Hooksett, Nh

•Image and update workstations •Build physical and virtual servers •Design and support video conferencing rooms across the campus •AD migration from 2003 to 2008 R2 •SCCM for automation and imaging •SCOM for monitoring •WAN consolidation and redundancy

•Set up a small business network•Install and maintain the domain server•Set up and maintain web and mail server with webaccess•Set up a buisiness NAS system with FTP access

•Web design and maintenance•Maintain user account roles and privileges•Troubleshoot and maintain file sharingand storage solutions

•Emergency tech. support for media classrooms and campus events•IPTV on-demand video encoding and live event broadcasting as well as live channel setup and maintenance•Streaming of live events using either QuickTime or Flash•Set up and take down of media equipment for scheduled events•Set up and tech. video conferences for classes and events•Classroom technology installs and troubleshooting/maintinance•Instruct faculty and staff on use of the media equipment in classrooms•General computer and network trouble shooting for classrooms and rental laptops•Help train and lead student workers for the department

•Set up and upgrade systems for faculty members•Image systems to be rolled out to faculty members•Tech support over the phone or by appointment•Test audio and video equipment in all the media equipped classrooms•Emergency tech. support for media classrooms•Set up and take down of media equipment for scheduled events•Wireless surveying of the campus to check for “holes” in coverage