Kenneth K. Email & Phone Number

Singapore

Singapore

Sales & Marketing Services:✓ Strategic Marketing✓ Travel Trade development to wholesalers, retailers, airlines and NTO’s.✓ Meetings and Incentives✓ Contract Negotiation✓ Product Training to NTO’s, PCO’s, Travel agents, Wholesalers, TPI’s and airlines.✓ Trade and Consumers shows✓ Education and Familiarization trips✓ Road show and Events✓ Networking✓ Sales Trips / Sales VisitsCreate Brand Awareness:👍 Brand Development👍 Joint partnership with Wedding, special interest & incentive event companyWechat Social Media Services:⬡ Provide social media distribution channel for client⬡ Maintaining & updating the account periodically for client*Note: Services does not include translation fees on materials where applicable

Singapore

✪ Oversees front desk operations of Hotel 1888 Collection- Representing Room Division Manager and General Manager in his absence. First ‘point of contact’ for guests requiring department manager/supervisor input- Perform all front desk duties including monitoring reservations, cashiering, check-ins and check-outs at Hotel 1888 Collection and Rest Bugis Collection✪ Responsible for Front Office operations and workflow to maximize guests’ satisfaction levels- Ensuring daily room inventory is well managed by coordinating with the reservations department- Handling feedback and complaints. Providing effective and efficient service recovery to ensure guests’ satisfaction and returns✪ Supervise cash handling procedures, deposits and safety procedures- Managing night shifts and night audits (includes revenue reports, daily room revenue reports)✪ Oversees maintenance departments in both Hotel 1888 Collection and Rest Bugis Collection - Coordinate on daily maintenance issues rectification work at both hotels- Compilation of monthly maintenance reports, including expenditures incurred under maintenance, from both hotels✪ Coordinate and implement special projects at Hotel 1888 Collection and Rest Bugis Collection- Conduct ground survey and cost study on projects which will improve work flow and hotel operations on a need-to basis- Draft budget and submit reports to management for the approval to implement such ad-hoc projects- Oversee the implementation of such ad-hoc projects

Singapore

✪ Oversees operations of retail outlet Outdoors Sports Travel (OST) @ Kallang Wave Mall- Monitors inventory (worth over $300,000) movement and implements appropriate/necessary actions to rid slow moving stock- Regular reviews of product mix @OST to ensure items carried adhere to the shop’s belief of “Enhancing Your Pastime Experiences”. This involves reaching out to suppliers with interesting and innovative products and bringing them to our retail outlet- Conceptualizing the monthly promotional theme at OST and implementing with appropriate sales bundle and window and in-store dressings✪ Liaison Officer for OST and various stalk-holders- Facilitator with external organizations such as SAFRA/NTUC Link/NUSS/NTU Alumni Club/Grab and various bank institutions for regular promotions/events @ OST for their members- Coordinator to schedule bi-weekly meetings and follow-ups with various vendors/suppliers for upcoming product launches/promotions/events✪ Staff Management- Planning of weekly schedules for 4 full time and 3 part-time staff to ensure optimal staff deployment throughout OST operating hours- Monitoring and processing of time sheets for part-timers with HR department to ensure monthly on-time dispersement of reimbursement

Singapore

✪ Oversees all College Procurement matters- In-charge of the Procurement of services and goods for the college, which handles more than 200 Invitations-To-Quote(ITQ)s yearly in the government GeBIZ system and amounts to over $2 mil. - Works closely with AM/Bursar to ensure procurement guidelines are adhered strictly by more than 200 of Teaching and EAS staff✪ Main Coordinator for the College on all Safety matters- Champions and coordinates with both college and MOE staff on Safety validation exercises such as the School Emergency Training Exercise, E2 Cluster Safety Audit and half yearly Temperature Taking Exercises and fire drills- Spearheads the setting up of the College Safety portal, a one-stop solution to college staff pertaining to all MOE Safety matters✪ Management of Fixed Asset and Non-expandable items for the college - Handles the college inventory management and works with over 15 departments to manage over 1600 inventory items with MOE’s appointed external vendor- Assists in the yearly write-off of over 200 redundant/obsolete/damaged items and addition of newly purchased items into the inventory✪ Customer Care and HR Management- Main contact point with HQ on all HR matters pertaining to deployment/resignation/retirement etc- Provides one-stop service to College staff for enquiries on HR matters

Singapore

✪ Champions the various Admission exercises TJC conducts yearly, includinga. JAE (Joint Admission Exercise) for JCb. JAE Appealc. IP (Integrated Programme)d. DSA (Direct School Admission)e. SBPRC (School Based PRC Recruitment) for IP (Networking)f. SBPRC for IP (Recruitment)g. SBPRC for IP (Arrival)h. IS (International Students) Admission Exercise for JCi. RS (Returning Singaporeans) Admission Exercise j. Transfer Students- Handles enquiries from parents and students on all students’ admission matters- Coordinates and arranges for the admission tests and relevant interview sessions for all admission exercises- Arranges for the arrival of the new scholars (application of students’ passes/opening of bank accounts/health-checks etc) and liaises with the Teacher mentor on the English bridging course every November- Coordinate with HQ Recruitment branch on the yearly Recruitment/Networking trip✪ Chairperson of the Invitations and Reception Committee for National Pre-University Seminar 2011- Main coordinator in tracking the invitations/responses for over 500 students from Pre-University & Polytechnic students and 200 invited guests attending the event jointly organised by TJC & MOE- Person In-charge of receiving Guests-of-Honor to the Opening/Closing Ceremonies and all guest speakers invited to the various panel discussion sessions covering political, social and economic issues that form the framework of Singapore society✪ Branding – Roadshows/Outreach Program to Primary/Secondary SchoolsPart of the Publicity team of the college in liaising with targeted primary/secondary schools to conduct outreach programs for interested Primary 6 and Secondary 4 students to promote the school as their first choice destination after completing their PSLE/GCE ‘O’ Level✪ Coordinator for the Meet-The-Parents(MTP)/Parents’ Tutors Dialogue(PTD) sessions- Manages the on-line booking system for parents to meet tutors during PTD✪ Main translator for all college materials

Singapore

✪ Preparation and Compilation of Budget submission for CITS-Compilation of hardware and software requirements in the coming year for all Schools and Admin departments within UniSIM for CITS budget submission- Assists in forecast of Department’s hardware/software utilization/needs for 5 years projection✪ Coordinator for Business Continuity Management (BCM) and Documentation of IT Policies- Systematic record keeping of system documentations and maintenance of operations guide- Assists in the preparation of users’ documentations/guides✪ Compilation and analysis of Operations Data for submission to Management- Assists in the consolidation of system performance and backup reports on a monthly basis✪ Reviews and Preparation of Presentation materials for Director’s overseas trips/visitors- Translates and compile all presentation for Director to overseas visiting delegates and overseas seminars/conferences

Singapore

✪ Preparation and Compilation of Budget submission- Put together the latest age profile of taxi fleet and rental collection tables- Collates the requirements (temporary staff, staff training, overtime manhour and transport claims, Capital and non-Capital assets)- Projection of unhired taxi trend for new financial year✪ Compilation and analysis of Operations Data for submission to Management- Reviews of unhired taxi situations and analyzes the trend in used taxi rental- Monitors the drivers’ income through data downloading and update Management on drivers’ earnings- Monitors the demand of used taxis and dynamic relationship between age of vehicle and drivers’ preference✪ Coordinator for Business Continuity Management (BCM) and Balanced Score Card (BSC) for Taxi Business☑ BCM (Project Leader)- Identifies internally the critical divisional functions and analyse its potential impact to the business in times of crisis- Compiles all divisions’ individual crisis contingency plans - Review adequacy of IT and Facilities Managements’ support ☑ BSC (Project Leader)-Working with HQ to identify key measurements for monitoring at the beginning of the year (Financial, Customer, Internal Processes, Learning and Growth)-Coordinates with all HODs to select the relevant indicator(s) to be monitored for each financial year-Monitors the progress and highlight for discussions during monthly management meetings where indicators fell short of expectations✪ Division Rep for ISO 9001:2000 (Internal Auditor)- Periodic Review and Maintenance of division’s ISO documents- Coordinates and conducts of half yearly internal audits on various divisions✪ Periodic Review of drivers’ policies and benefits- Collects drivers’ feedbacks through daily enquiries/complaints, periodic dialogues and coupled with factors like operational cost (fuel price, taxi rental, etc), drivers’ earnings, unhired taxi figures, budget constrains, recommends changes/updates to drivers’ policies/benefits

Singapore

✪ Preparation and evaluation of tenders such as purchase of new double deck city buses, Mid-Life bus grooming etc- Compiles the technical specifications before tender based on various aspect such as safety, aesthetics, material requirements, local authorities’ regulations etc- Reviews of tender pricing and/or conduct site visit(s) upon closing and recommend the appropriate vendor/supplier/contractor based on pricing, track records, experiences etc✪ Management of projects such as mid-life bus grooming, conversion of non air-con buses to air-con ones etc- Ensures quality of work from suppliers/contractors by conducting periodic visits to worksites. - Monitors the progress of individual project by contractor/supplier/vendor so as to adhere to the project schedule- Coordinates with internal bus workshops to ensure that buses involved in the project are sent in/collected on time upon request.✪ Coordinates and routinely supervises the maintenance works carried out on company’s bus fleets- Regularly visits the bus workshops to understand and update on routine maintenance schedule/techniques- Attends seminar/workshop/training organised by supplier/vendor to update and understand the latest in bus maintenance technology (including new in-vehicle equipment introduced to enhance safety/comfort/aesthetics) - Translation of documents/Corporate Presentations into Chinese

Singapore

- Main tasks include monthly articles on music albums’ reviews - Monitors the local and regional music scene and come out with ad-hoc featured articles which readers will be interested on specified topics of discussion ✯ Awarded Certificates of Distinction for Outstanding Contributions and Achievement in Music Reviews