Kenneth K Mathew Email and Phone Number
As an accomplished professional with extensive experience in business administration coordination, customer service, auditing, marketing, and my current role as a Sales and Operations Coordinator, I bring a diverse skill set and proven track record of success to the table. With a focus on operations, backed by an MBA in Operations, I am deeply committed to driving organizational excellence and achieving strategic objectives. I possess strong leadership abilities, exceptional problem-solving skills, and a keen attention to detail, enabling me to effectively streamline processes, optimize performance, and deliver tangible results. Additionally, my excellent interpersonal and communication skills allow me to build and maintain strong relationships with clients, colleagues, and stakeholders, fostering collaboration and driving business growth. I am highly adaptable, thrive in fast-paced environments, and continuously seek opportunities for professional development and growth. I am passionate about making a positive impact and contributing to the success of any organization I am a part of
Karam Middle East
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Sales And Operations CoordinatorKaram Middle East May 2023 - PresentUnited Arab Emirates -
Customer CoordinatorAtlantis Resorts Mar 2023 - May 2023Dubai, United Arab EmiratesAssist 100+ customers per day, providing successful solutions in a polite manner using active listening to ensure customer retentionMaintain strong company product and service knowledge to better assist customers with concerns, questions and general educationRecord all customer names and contact information in an orderly fashion by utilizing a ERP software and other company softwareAnswer calls by utilizing the company's call management system and other softwareTrain new employees in data entry, how to converse with customers and new technologiesMaintain relationships with events team and both internal and external teams. -
Business And Admin CoordinatorSgs Mar 2022 - Feb 2023Dubai, United Arab Emirates -
Customer Service RepresentativeImile Delivery Dec 2021 - Mar 2022United Arab Emirates -
Operations CoordinatorAl Saif Aluminum & Rolling Shutters Manufacturing Llc Jun 2019 - May 2020Sharjah, United Arab Emirates• Manage, implement production plans, and optimize day-to- day functions using leadership skills and techniques to improve the quality of each project.• Improving products and production lines• Conducting weekly meetings with managers to focus on solutions, and anticipating problems in equipment or materials before delays arise.• researching and writing detailed logistics reports.
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Customer Care CoordinatorFetchr Dec 2018 - May 2019Dubai, United Arab Emirates✓ Ensure smooth and timely freight process flow.✓ Ensure accurate and timely data entry into the operating system.✓ Track and trace shipments as required.✓ Ensure timely movement and delivery of freight to customers.✓ Interact with our customers in arranging their shipments, exceeding customer service expectations.✓ Coordinate with warehouse team leaders and releasing the shipments from hold.✓ Responding to customer queries in a timely and accurate way.✓ Identify customer needs and help customer use specific features. -
Marketing ManagerSanguine Event Management Jul 2017 - Sep 2017Quilon Area, India
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Audit ClerkCa Phillip Sam Verghese Jun 2016 - Jul 2017Cochin Area, India• Responsible for verifying the accuracy of SMEs financial records.• Correcting errors within accounting records, invoices, and payments.• Data entry of colleagues of accounting department.• Verifying records and financial statements created by other employees.• Reviewing accounting records and financial data to check for accuracy.• Correcting or noting errors within accounting records.• Processing invoices and payments.
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Front Office ExecutiveMarthoma Retreat Home Jul 2015 - Jun 2016Munnar Area, India• Managing and training the Front office staff• Greet, communicate with and welcome guests.• Answer all the customers and address their complaints.• Answer all incoming calls and redirect them or keep messages.• Acting as a liaison between General Manager and Staff.• Arranging staff scheduling.• Ensuring the front desk providing a professional and friendly service
Kenneth K Mathew Education Details
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Business Administration And Management, General -
Business/Commerce, General
Frequently Asked Questions about Kenneth K Mathew
What company does Kenneth K Mathew work for?
Kenneth K Mathew works for Karam Middle East
What is Kenneth K Mathew's role at the current company?
Kenneth K Mathew's current role is Sales and Operations Coordinator @ KARAM Middle East | MBA Operations Graduate.
What schools did Kenneth K Mathew attend?
Kenneth K Mathew attended Amity University Dubai, Kerala University, Thiruvananthapuram.
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