I am a highly experienced IT professional with a wide range of Information Technology experience spanning over 20 years in the industry.I specialize in the retail Point Of Sale environment for a number of large customers. Additionally I am highly experienced in Network Infrastructure, device repairs, device staging and Corporate environments.I always strive to be ahead of industry trends due to a rigorous self training regime. I am an expert windows user and am a member of the Microsoft OEM builder program as well as Intel OEM builder with the ability to build any PC device from components including server and desktop systems.I am an advanced expert around the Windows environment for all current and earlier release versions of Windows including logical troubleshooting skills.Technical writing is another strength. I have successfully delivered Technical Documents for a variety of processes across deployment, installation and post installation support. I strive to create Technical documents of a high quality and set out in a logical and easy to follow process.