Kenneth Lavender Email & Phone Number

Charleston, West Virginia, United States

Merchandising Rep for Dot's Pretzels covering over 40 retail locations throughout West Virginia, Kentucky and Ohio.

Charleston, West Virginia Area

Vice President of Board of Directors for Non Profit Radio Station WTSQ 88.1 LP in Charleston, WV. The station is a new, listener-supported, independent radio station. WTSQ is broadcasting at 88.1 MHz FM.The station is based in the Union Building in downtown Charleston and transmits from there. WTSQ is also broadcast via streaming formats at WTSQ.org.The station will feature an eclectic mix of alternative/indie/folk/americana/talk, etc. Disc jockeys will have total freedom in… Show more Vice President of Board of Directors for Non Profit Radio Station WTSQ 88.1 LP in Charleston, WV. The station is a new, listener-supported, independent radio station. WTSQ is broadcasting at 88.1 MHz FM.The station is based in the Union Building in downtown Charleston and transmits from there. WTSQ is also broadcast via streaming formats at WTSQ.org.The station will feature an eclectic mix of alternative/indie/folk/americana/talk, etc. Disc jockeys will have total freedom in the music they play (within FCC regulations), regardless of music genre or commercial interests.WTSQ is a listener funded, non-profit radio station and is currently staffed by hard-working and dedicated volunteers. Show less

Responsible for operations of 112,000 square feet of retail space infrastructure and personnel. Oversaw multiple departments including: automotive, power tools, electrical, and general maintenance. Day-to-day operations ensuring POS infrastructure and team were online and running optimally with 200+ transactions daily and $25 million in sales annually. Review and train associates on new SOPs. Maintained flow of freight.

Cross Lanes, Wv

Lead a dedicated power equipment sales team that includes power equipment sales specialistsAssist customers with matching power equipment products to their specific applications and needs Assist customers throughout the retail financing processConduct pre-delivery-inspection (PDI) processes with customers before product handoffEnsure that equipment displays and signage are set up and maintained to optimize salesWork with the associated product buyers to represent the RK store… Show more Lead a dedicated power equipment sales team that includes power equipment sales specialistsAssist customers with matching power equipment products to their specific applications and needs Assist customers throughout the retail financing processConduct pre-delivery-inspection (PDI) processes with customers before product handoffEnsure that equipment displays and signage are set up and maintained to optimize salesWork with the associated product buyers to represent the RK store location in all matters related to local power equipment product managementEnsure the safe use of equipment & toolsAssist with receiving, movement and display of power equipment productsCoordinate the delivery of equipment products to customers as needed.Maintain the power equipment sales team work schedule to optimize coverage, and do so within payroll expense budgets as established by the store manager Show less

Cross Lanes, West Virginia

Perform technical troubleshooting for the end user. Document clear resolutions in a ticketing system and/or transfer appropriately to the appropriate resolver group. Responsible for providing superior customer service and ensuring a quick and thorough resolution for the end user. Maintain Active Directory Users; Windows Profiles; SSO and MFA; VPN Connections and Certs; Break fix resolution for supported Check Scanners, printers and other peripheral devices. Resolved technical issues for… Show more Perform technical troubleshooting for the end user. Document clear resolutions in a ticketing system and/or transfer appropriately to the appropriate resolver group. Responsible for providing superior customer service and ensuring a quick and thorough resolution for the end user. Maintain Active Directory Users; Windows Profiles; SSO and MFA; VPN Connections and Certs; Break fix resolution for supported Check Scanners, printers and other peripheral devices. Resolved technical issues for Financial Advisors and support staff, while securely maintaining clients information and finances. Accurate processing support tickets through ServiceNow platform. Efficient resolution of user's needs and goals in under 15 minutes per ticket. New laptop setup and imaging for new hires and support staff. Common issues included password resets, Active Directory account management, browser troubleshooting, printer setup/troubleshooting, device management, VPN setup and certificate creation, proprietary software setup/troubleshooting, Financial Advisor license management, or any work stop issue involving laptops and computers. Show less

Directly impact customers’ success on Microsoft Azure through delivering high quality and consistent service experience helping customers accelerate their consumption and reduce churn.Learn about customer needs and top dissatisfiers through market research and be the advocate of the customer to the engineering, go-to-market, field and marketing leadership teams.Operationalize service lifecycle, incident management, roadmap, and capacity management at scale to meet the needs of Azure… Show more Directly impact customers’ success on Microsoft Azure through delivering high quality and consistent service experience helping customers accelerate their consumption and reduce churn.Learn about customer needs and top dissatisfiers through market research and be the advocate of the customer to the engineering, go-to-market, field and marketing leadership teams.Operationalize service lifecycle, incident management, roadmap, and capacity management at scale to meet the needs of Azure customers. During my time my clients increased Azure consumption and expanded services on the Azure platform. Show less

South Charleston Wv

Provided onsite and remote systems support for several clients in the healthcare field. Onsite System admin for Pulmonary Associates of Charleston where I maintained and supported Greenway Primesuite EMR/Practice Management Systems; Avaya IP Office Telephone System; Bosch Security Cameras; Novarad and Phillips PACS systems; HP and Ricoh printers; PFT machines; Building Access System; Ubiqiti Wireless Networks. Provided support on all desktops and laptops used daily by staff and Doctors.

Charleston Area, West Virginia

I work for an HVAC Manufacturer's Representative that represents Titus, Loren Cook and Ruskin primarily. We also are able to provide others including: Berner, TPI, Lapine, Roberts Gordon and others. We quote directly to contractors on commercial HVAC Applications.

South Chesapeake

Responsibilities included: customer service; inventory control; ringing through sales in POS register; water analysis; mechanical repairs; unloading trucks; stocking; carrying merchandise to customer's cars; sweeping; cleaning; opening and closing and daily bank deposits; compliance with all Company policies and procedures.

Pembroke Virgina Beach

Meet and greet potential customers in a friendly manner, assess the needs and sell best possible solution. Sale services suggested by technicians during 21 point inspection. Order tires from warehouse as needed. Complete tire transfers from store to store. Responsible for upkeep of store appearance and merchandising. Help manage flow of jobs in service center and manage service personnel in absence of Service Manager.

Charleston, West Virginia Area

Responsible for day to day accounting duties including: accounts receivable, accounts payable, payroll, invoicing, purchasing; Pursued new clients in and out of the medical field for computer related services. First line trouble shooting for client hardware and software issues; looked for solution to problem and routed to appropriate tech or engineer; responsible for product inventory; ordered all product and infrastructure materials need for jobs; researched and prepared quotes for materials… Show more Responsible for day to day accounting duties including: accounts receivable, accounts payable, payroll, invoicing, purchasing; Pursued new clients in and out of the medical field for computer related services. First line trouble shooting for client hardware and software issues; looked for solution to problem and routed to appropriate tech or engineer; responsible for product inventory; ordered all product and infrastructure materials need for jobs; researched and prepared quotes for materials and labor and presented to clients. Monitored client servers for potential problems. Show less

Bachelor Of Arts - Ba, Regents/Chemistry

Recently completed Regents Bachelor of Arts after previously studying Chemistry. After 21 years I went back to complete a degree.

Paint Collision And Repair

Learned welding techniques and auto body repair fundamentals and techniques.