Program Lead for a legacy platform transformation project. Continuing to leverage significant experience architecting and delivering current technology solutions in LTC Insurance technology platforms to help organizations maintain momentum towards higher purpose goals.

A proven business facing technology leader consistently translating business challenges into delivered technology solutions. A leadership style of employee first / customer centric, with significant experience understanding business opportunities, issues, and constraints. Has demonstrated results at turning business obstacles into internal and external customer value. Demonstrates proven success of achieving benefits for a myriad of business challenges and opportunities.

Reporting to the CHCS CEO, oversees the CHCS information technology and is responsible for integrating business needs and requirements into IT planning and operations. Collaborates with the CHCS CIO and Senior Leadership team in creating technology strategies for the development of CHCS’s strategic business decisions and resources allocation. Consistently reviews systems to determine their potential value to the company and stays abreast of digital trends and understanding how they can impact business. Also ensures technological processes are followed to strictly adhere to HIPAA, SOC, and HITRUST guidelines for privacy and security.

CHCS Services, Inc. has been serving as the nation’s leading full-service senior market solutions provider for over 25 years. CHCS’ solutions span the insurance senior market sector. Focusing on long term care and all Medicare Supplement plans, CHCS also addresses challenges faced in accident & health, disability, and the various other supplemental health insurance programs. As the leading third-party administrator, CHCS operates with a strategic mission and vision and becomes an extension of the client’s organization and brand. CHCS has developed the finest infrastructure of people, technology, systems, and procedures that provide outstanding service to the insurance marketplace. CHCS has offices in Boise, ID and Pensacola, FL.

Translating Healthcare Service business challenges into technology solutions by enabling high performing cross functional teams focusing on high quality, sound architecture solutions effectively and efficiently delivered.

Effectively defined new technology strategies to ensure outcomes in line with business goals. In support of the LTC Claims Management initiative, successfully architected and implemented the LTC Data Analytics and Reporting Strategy, enabling valuable business insights to manage the risk and advance the management of the LTC book of business.

Directed the day to day operations of the LTC Technology Platform support of all applications. • Managed platform enhancements enabling over $220 million (NPV) in rerate premium increases • Successfully directed an 18-month program to replatform the LTC technology suite to a Third-Party Administrator

Managed the day to day operations of the corporate LCBE ‘Plan’ organization responsible for requirements gathering, project prioritization, and project governance.