Kenneth Mackey Email & Phone Number

Columbus, Ohio Area

• Key Achievements:
• Raised per person check totals $2.00 by implementing systems tracking for server and bar performance.
• Increased promotional drink sales, leading the region, and placing 3rd in the company beating 93 other stores.
• Responsible for all bar product ordering and inventory, maintaining a cost within company expectations.

Columbus, Ohio

• Key Achievements:
• Improved bar sales above company average by implementing training procedures to expand knowledge.
• Responsible for all bar product ordering and inventory, maintaining a cost within 1.5% of theoretical usage.
• Conducted hiring, orientation, and training of all new Front of House employees establishing a team culture.
• Supervised on-premises private banquet events exceeding 150 guests as well as off-site catering deliveries

Columbus, Ohio

• Key Achievements:
• Increased restaurant sales 20% by improving brand recognition, guest counts, and staff performance.
• Reduced food costs by 2% by increasing training, improving organization, and refining ordering systems
• Improved training procedures resulting in consistent performance in both FOH and BOH employees.
• Streamlined kitchen operations and communication, improving the presentation of food and speed of service.

Multiple Locations Within Columbus, OH

• Key Achievements:
• Organized the hiring, orientation, training, scheduling, and reviews of all front-of-house employees.
• Traveling Manager overseeing Front of House operations throughout multiple locations simultaneously.
• Mentored several employees into leadership roles, including management, as well as all, new managers.
• Preformed P&L analysis to improve cost controls and increase the restaurant's profitability
• Assisted the Executive Chef with preparation, expediting food, quality control, and overall kitchen operations.