Kenneth Mcmichael Email and Phone Number

Night Backend Grocery Store Manager Supervised Various grocery department Execute product receiving and stocking Work with Director and General Grocery Manager and security to help control shrink

•Received incoming calls from potential students and provided detailed information about institution.•Thoroughly reviewed admissions applications and evaluated credentials to approve students tor enrollment.•Collaborated with financial aid education and career services departments to achieve student enrollment targets.•Organised recruitment and admission events for prospective students.•Processed admissions applications and transcript requests to facilitate student enrolment

•Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.•Supported team members by assisting in upselling products and services and closing sales with customers.•Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.•Supported business performance targets to drive improvements in sales and customer satisfaction levels.•Demonstrated high level of customer service by engaging clients and… Show more •Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.•Supported team members by assisting in upselling products and services and closing sales with customers.•Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.•Supported business performance targets to drive improvements in sales and customer satisfaction levels.•Demonstrated high level of customer service by engaging clients and offering sales floor assistance.•Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.•Checked sales floor to verify availability of properly merchandised Inventory for sale.•Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain qualitypersonnel.•Managed sales team of 30, setting pertormance goals and strategies for attaining objectives. Show less

•Resolved customer issues efficiently to build loyalty.•Balanced cash drawer daily and performed opening and closing duties.•Shadowed managers to gain understanding of organisational expectations and management techniques.•Assisted with projects and responsibilities to foster relationships win internal departments.•Supported and mentored recruiters to achieve sales goals while exceeding sales targets.

•Analysed customer aa stoptons, upsemeproducts and services.•Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overallfinancial situations.•Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.•Promptly responded to reported claims by communicating with customers and reporting intormation.

•Evaluated client situations and recommended optimal products to meet individual needs.•Calculated clients' available monthly income to meet debt obligations.•Answered client questions about factors affecting credit and recommended suggestions to improve credit scores.•Reviewed credit reports to identify debt and determine best-fit strategies for consolidating or eliminating balances.•Responded to more than 150 telephone calls and emails each day.•Setting up appointments… Show more •Evaluated client situations and recommended optimal products to meet individual needs.•Calculated clients' available monthly income to meet debt obligations.•Answered client questions about factors affecting credit and recommended suggestions to improve credit scores.•Reviewed credit reports to identify debt and determine best-fit strategies for consolidating or eliminating balances.•Responded to more than 150 telephone calls and emails each day.•Setting up appointments, answering questions and collecting information about specific concerns.•Reached out to manor credit bureaus to onta1n records and discuss.•Prepared budgets, financial education tools and referrals on behalf of clients.•Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions and time extensions. Show less

•Operated cash register, collected payments, and provided accurate change.•Completed daily recovery tasks to keep areas clean and neat for maximum productivity.•Helped customers find specific products, answered questions and offered product advice.•Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.•Assisted teammates with sales-processing tasks to meet daily sales goals.