Experienced IT System analyst with more than 5 years’ in system administration, project management and software development in the banking and financial Sector. Possess a Bachelor’s Degree in Information Systems Technology from the United States International University-Africa and ITIL Certification from Axelos. Excellent ability to express clearly and concisely ideas and concepts in oral and written form, enhanced interpersonal skills, flexibility, integrity, commitment and result driven. Self-starter, capable of team and individual work with well-developed analytical and problem-solving skills. I have been responsible for the development of Channel systems that provide online and mobile solutions transacting over 300 million shillings. Also providing training and documentation for internal staff at on the T24 system improving their confidence by 70%. Instrumental in structuring several internal systems Transaction Reconciliation and Data Transmission tools, as well as designed custom programs for the core Banking. Through collaboration on solutions with multi-functional teams during projects, I was able to offer the best user experience to build higher customer lifetime value as well as contributing to achieving the organization’s strategy