*Top recruiter in the Shop Your Way Rewards program *#1 in district for Ship 2 Home with internet sales and units *Maintained merchandise displays for daily business and weekly promotions *Followed weekly and seasonal planograms *Organized stockroom to maintain a systematic and efficient work environment *Supervised part-time associates to ensure completion of daily tasks in multiple departments *Operated Remote Maintenance Unit (RMU) to adjust price changes, stock location, and keep unit integrity *Operated Point of Sale (POS) system

*Lead Manager for 3 stores on the east side of Cleveland, Ohio *Utilized Key Performance Indicator (KPI), Top25/Bottom 10, and C801 reports to adjust department flow *Executed company policies to the overall productivity of the department *Hired, trained, coached qualified stock associates and promoted trainees to management positions *Maintained full size runs of shoes to reduce the operational gap and increase sales *Scanned in and organized 50 to 150 cases weekly *Enforced loss control strategies to reduce shrink *Adjusted merchandise layouts to reflect unique store demographics *Communicated with merchandisers to adjust inventory levels *Met or exceeded controllable metrics from plan to actual results *Implemented budgeting and cost controls *Strived for optimal customer satisfaction