Kenneth Pickerel Email & Phone Number

Rocklin, California, United States

Handle inbound member calls and perform financial transactions, while identifying and offering the best products and services to meet the members financial needs, including partner services such as insurance, investments and mortgage. An average day should see 20k-100k in new business signed. Provide technical support for member digital inquiries, including liaising with back office and support teams, utilizing training hub resources mid call, engaging in team members and also help team members in chat while assisting your own members.

• Collaborated directly with the remote sales team to enhance initial impressions and provide second chances with potential customers. Developed new pitches to stay current on prevailing solar offers, maintained an up-to-date pipeline in excel & salesforce, and delivered sales influence customer support. • Over a 2-year period, these efforts saw a 28% lead generation to close sale, surpassing the company average of 12%, while consistently maintaining a position in the top 10 for total installations. • Sunrun’s remote team consistently outperforms every other team in the company by a wide margin.

Sacramento, California, United States

• Spearheaded the establishment of a canvassing department from inception, entailing the development of recruiting plans, creation of new hire materials, formulation of door pitches, conducing interviews, training new hires, facilitating daily training sessions for canvassers, performing employee one on one assessments, crafting sales and marketing plans, and conducting sales analytic• Achieved a 1210% growth in the canvassing department’s revenue within the first three months compared to the preceding quarter, and a 2370% growth year-over-year within the same quarter. • To respond to this rapid expansion, a new role was introduced to enhance communication between scheduling and canvassing, resulting in a notable 60% increase in converted leads over the next 6 months.

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• Initiated and maintained direct, face to face engagement with potential customers through door to door canvasing.• Effectively communicated the value proposition of products/services addressing customer inquiries and concerns with a customer-centric approach. • Achieved an average of 3.6 installations per month through persuasive sales techniques and relationship building.

Roseville Ca

• Work directly with the inside sales team to provide a better first impression or second chance with potential customers. Creating new pitches to stay up to date on current solar offers, maintaining an up-to-date pipeline in Salesforce, and providing sales influenced customer support. • Number one for conversion of leads over the year in a department of 80-120, averaging 30 percent while the rest of the department averaged 8 percent, top 10 for total closes generated in that same period at an average 10.4 a month. One month record of 50% closes with over 20 leads generated.

Associate Of Arts And Sciences - Aas, Computer Science, 3.7

High School Diploma, General Ed