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Kenneth Pointer is listed as IT/Cyber Professional based in Gould, Arkansas, United States. AeroLeads shows a matched LinkedIn profile for Kenneth Pointer.
Kenneth Pointer previously worked as Customer Service Representative at Concentrix and Security Analyst at Arkansas Department Of Corrections. Kenneth Pointer holds Bachelor Of Science - Bs, Information Technology from Southern Arkansas University.
IT Specialist/Help Desk with 3+ years’ experience. CompTIA Security certified. Currently have a certification in IT & CompTIA Cloud. Seeking to get my foot in the door of the tech world and start my career.
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Work From Home
Deliver client support services through telecommunication, electronic correspondence, and real-time messagingFacilitate clients with technological complexities and rectify challenges in a prompt and effective fashionEmploy client service applications to record and monitor customer engagements
Orchestrated the configuration and administration of network apparatuses including routers, switches, and firewallsPerformed routine data preservation and validated contingency response strategiesContributed to the formulation and execution of security protocols and methodologies
Provided technical support: Offered comprehensive technical support to faculty, staff, and students, addressing hardware, software, and network-related issues. Demonstrated ability to decode complex technical problems and present them in simple terms.Installed and maintained computer hardware and software: Led the installation and maintenance of computer.
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Kenneth Pointer is listed as IT/Cyber Professional.
Kenneth Pointer is based in Gould, Arkansas, United States.
Kenneth Pointer has worked for Concentrix, Arkansas Department Of Corrections, and Dumas High School.
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Kenneth Pointer holds Bachelor Of Science - Bs, Information Technology from Southern Arkansas University.
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