- Coordinated, organized and facilitated multiple career fairs, workshops, on-campus employer recruitment and other career-readiness events to increase student engagement with industry professionals- Developed event specific marketing including flyers, posters, and digital communications for all career-readiness events using Canva- Fostered interdepartmental relationships with faculty and staff to increase career-readiness engagement strategies and strengthen interdepartmental relationships- Conducted appointments and workshops focused on career readiness with an emphasis on experiential learning and professional development- Enhanced university recruiting efforts of current and prospective students for career readiness and experiential learning programs including but not limited to internship and cooperative education and the promotion of department services- Identified and fostered strategic relationships with local, state, and regional employers for recruitment of students and alumni for experiential learning and career opportunities- Increased the effectiveness of the Handshake platform by monitoring and recording student, faculty, and employer contact information in Handshake- Managed Handshake database for Point Park students and alumni to maximize accuracy and efficiencies of their Handshake profiles to best connect to professional opportunities- Organized department calendar and scheduling efforts to coordinate room reservations for workshops, tabling, and other events- Created, co-hosted and, produced 12 episodes of the “Pioneer Careers Podcast” that focused on providing casual conversations relating to careers and professional development from students’ perspectives

- Trained approximately 100+ employees; show trainees the importance of guest rapport and customer satisfaction- Motivated/managed staff that have difficulty with task completion; providing instruction to help achieve goals - Developed strong interpersonal relationships with customers and coworkers through conversation and empathy- Collaborated cooperatively with coworkers and other supervisors to correct errors - Proven team player interested in achieving all departmental goals by effectively running the best drive-thru speed of service time for 7 months in a row- Provided effective leadership to ensure that staff were delegated tasks that they can complete well- Built positive guest rapport through accurate transactions, daily conversations, and memorization of frequent guests’ orders

- Conducted one-one-one or group counseling sessions/presentations dealing with adjustment, transition, academics, personal, and social issues- Encouraged clients to express feelings/identify behaviors to develop insight within themselves and their career choices- Coordinated programs and group workshops for undecided/exploratory students- Facilitated growth in students by exploring personal interests and goals, and combining those with career interests and goals while working with a diverse student population- Participated in group presentations with employers and faculty such as “Professionalism in the Workplace” and “How to Create an Effective Resume”- Co-created and designed a theme for Career Week to help promote the Fall Career Fair at CAL U- Promoted the CPDC by talking informally with students around campus and participating in career events such as on campus job fairs and the West PACS job fair convention