Kenneth Ryan Email and Phone Number
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Kenneth Ryan is a highly accomplished global hospitality executive with over 27 years of experience in luxury operations, wellness, and retail. As the Vice President of Global Operations for Spa, Fitness, and Retail at Marriott International, Kenneth oversees the world’s largest hospitality spa portfolio with over 650 locations and $500 million in annual revenues. He drives the wellness and retail strategies for Marriott International’s portfolio including the luxury brands The Ritz-Carlton, St. Regis, Edition Hotels, W Hotels, The Luxury Collection and JW Marriott of which 46 were awarded 4-and 5-Star Forbes Spa Awards in 2024. Recognized for his vision and ability to turn ideas into actionable strategies, Kenneth creates award-winning products and services that deliver commercial results. His ability to lead global teams, broker strategic partnerships and secure multi-million-dollar owner investments, has led to global brand unit growth. He notably launched successful spa concepts including the Ritz-Carlton Spa, St. Regis Spa, W Hotel Away, and Spa by JW, redefining the luxury wellness experience globally.As a strategic influencer, Kenneth excels in fostering leadership alignment and cultivating global partnerships that drive organizational success. His ability to build consensus among diverse stakeholders and navigate complex negotiations position him as a trusted advisor within the industry. He serves on the International SPA Association’s Board of Directors and is a judge for the annual World Spa & Wellness Awards.Kenneth is deeply passionate about wellness and is committed to giving back to the industry and its future leaders. He invites individuals who share his vision for driving sustainable growth in the wellness industry to get in touch.
Marriott International
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Vice President - Global Operations: Spa, Fitness And RetailMarriott International 2016 - PresentBethesda, Md, UsResponsible for developing travel-focused wellness programs, partnerships, and branded concepts to position Marriott International as a leader in the wellness industry. Operations leader for the largest hospitality spa developer and operator globally with over 650 locations and $500M in annual revenue. Direct global fitness strategy, championing growth and brand value through design, on-trend programming, and innovative business models. Repeatedly design superior global, branded spa and fitness concepts with experiences and partnerships that focus on bottom line profitability.Oversee a $50M retail business with a diverse portfolio of outlets ranging from marketplaces with basic sundries to lifestyle boutiques and luxury retail. Leading retail innovation and growth initiatives launched self-check-out in the Americas resulting in over 20-40% increase in sales and 50% labor savings. Led the revitalization of Gaylord National Resort’s ICE, an 8-week popup holiday program, in 2021delivering $6 million in revenue and 25% growth annually. From 2017 to 2020, spearheaded the remarkable growth in Marriott’s e-commerce /online retail business, taking the business from $5 to $50 million annual revenues. -
Senior Director, Global Spa OperationsMarriott International 2011 - 2016Bethesda, Md, UsLed the global spa leadership team and partnered with discipline leaders to drive growth in spa distribution and revenues, with a focus on marketing, owner investment, ROI, and enhancing the guest experience. Directed the design and development of global spa programs for over 131 multi-branded spas, generating annual revenues exceeding $170 million. Served as Marriott’s spa expert, leading the creation of branded concepts including “Ritz-Carlton Spa” and “Spa by JW.” Championed innovation projects to elevate operational excellence across wellness offerings, including the development of a global fitness supplier program that introduced the fitness industry’s first inclusive warranty program. Following Marriott's acquisition of Starwood Hotels & Resorts, the largest of its kind in the hospitality industry, successfully led the integration of the Spa and Fitness divisions into Marriott’s global operations. This effort added 246 Starwood-operated spas, contributing $175 million in annual revenue and significantly expanding Marriott’s global spa footprint. -
Southampton Executive Director, Spa & Leisure OperationsFairmont Hotels & Resorts 2009 - 2011Dubai, Dubai, AeOversaw spa, golf and leisure at a premiere 600-room resort hotel, directing over 100 employees and managing a $7 million P&L. Developed revenue generating leisure programs for golf, tennis, and spa. Valued member of the hotel’s Executive Committee, leading hotel’s operations and enhancing service levels for luxury guests. -
Executive Direcotor, Spas The AmericasFairmont Hotels & Resorts 2007 - 2009Dubai, Dubai, AeLed the design and development of multiple Forbes Five-Star Willow Stream Spas, including The Fairmont Pacific Rim, Vancouver, Canada (2008), The Fairmont Mayakoba, Playa del Carmen, Mexico (2006), and The Fairmont Turnberry Isle, Miami, Florida (2005). -
Regional Director Of Spa OperationsFairmont Hotels & Resorts 2004 - 2007Dubai, Dubai, Ae -
Turnberry Isle Resort, Spa DirectorFairmont Hotels & Resorts 2004 - 2007Dubai, Dubai, Ae -
Southampton, Spa DirectorFairmont Hotels & Resorts 2002 - 2004Dubai, Dubai, Ae -
Spa DirectorThe Polo Club Of Boca Raton 2000 - 2002Boca Raton, Florida, UsThe Polo Club is a premier private community and country club in Boca Raton, Florida renowned for their recreation facilities, including a 35,000 square-foot world class spa and fitness center. -
Spa Supervisor / Men'S Spa ManagerJw Marriott Scottsdale Camelback Inn Resort + Spa 1997 - 2000The Spa at Camelback Inn is an award-winning 32,000 square-foot spa facility.
Kenneth Ryan Education Details
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Unc Kenan-Flagler Business SchoolStrategic Thinking -
The Aspen InstituteLeadership -
Orange County CollegeLiberal Arts And Communication
Frequently Asked Questions about Kenneth Ryan
What company does Kenneth Ryan work for?
Kenneth Ryan works for Marriott International
What is Kenneth Ryan's role at the current company?
Kenneth Ryan's current role is Global Wellness Executive | Brand & Hospitality Leader | ISPA Board Member | Wellness Business Advisor.
What is Kenneth Ryan's email address?
Kenneth Ryan's email address is kr****@****ail.com
What is Kenneth Ryan's direct phone number?
Kenneth Ryan's direct phone number is (888) 236*****
What schools did Kenneth Ryan attend?
Kenneth Ryan attended Unc Kenan-Flagler Business School, The Aspen Institute, Orange County College.
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