Kenneth Ryan Email & Phone Number

Bethesda, Md, Us

Responsible for developing travel-focused wellness programs, partnerships, and branded concepts to position Marriott International as a leader in the wellness industry. Operations leader for the largest hospitality spa developer and operator globally with over 650 locations and $500M in annual revenue. Direct global fitness strategy, championing growth and brand value through design, on-trend programming, and innovative business models. Repeatedly design superior global, branded spa and fitness concepts with experiences and partnerships that focus on bottom line profitability.Oversee a $50M retail business with a diverse portfolio of outlets ranging from marketplaces with basic sundries to lifestyle boutiques and luxury retail. Leading retail innovation and growth initiatives launched self-check-out in the Americas resulting in over 20-40% increase in sales and 50% labor savings. Led the revitalization of Gaylord National Resort’s ICE, an 8-week popup holiday program, in 2021delivering $6 million in revenue and 25% growth annually. From 2017 to 2020, spearheaded the remarkable growth in Marriott’s e-commerce /online retail business, taking the business from $5 to $50 million annual revenues.

Bethesda, Md, Us

Led the global spa leadership team and partnered with discipline leaders to drive growth in spa distribution and revenues, with a focus on marketing, owner investment, ROI, and enhancing the guest experience. Directed the design and development of global spa programs for over 131 multi-branded spas, generating annual revenues exceeding $170 million. Served as Marriott’s spa expert, leading the creation of branded concepts including “Ritz-Carlton Spa” and “Spa by JW.” Championed innovation projects to elevate operational excellence across wellness offerings, including the development of a global fitness supplier program that introduced the fitness industry’s first inclusive warranty program. Following Marriott's acquisition of Starwood Hotels & Resorts, the largest of its kind in the hospitality industry, successfully led the integration of the Spa and Fitness divisions into Marriott’s global operations. This effort added 246 Starwood-operated spas, contributing $175 million in annual revenue and significantly expanding Marriott’s global spa footprint.

Dubai, Dubai, Ae

Oversaw spa, golf and leisure at a premiere 600-room resort hotel, directing over 100 employees and managing a $7 million P&L. Developed revenue generating leisure programs for golf, tennis, and spa. Valued member of the hotel’s Executive Committee, leading hotel’s operations and enhancing service levels for luxury guests.

Dubai, Dubai, Ae

Led the design and development of multiple Forbes Five-Star Willow Stream Spas, including The Fairmont Pacific Rim, Vancouver, Canada (2008), The Fairmont Mayakoba, Playa del Carmen, Mexico (2006), and The Fairmont Turnberry Isle, Miami, Florida (2005).

Dubai, Dubai, Ae

Dubai, Dubai, Ae

Dubai, Dubai, Ae

Boca Raton, Florida, Us

The Polo Club is a premier private community and country club in Boca Raton, Florida renowned for their recreation facilities, including a 35,000 square-foot world class spa and fitness center.

The Spa at Camelback Inn is an award-winning 32,000 square-foot spa facility.

Executive Education Program, Strategic Thinking

Executive Education Program, Leadership

Liberal Arts And Communication