Kenneth Skou Email and Phone Number
Kenneth Skou work email
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Kenneth Skou personal email
I am an experienced capability developer and implementer with a background in several different industries and enterprise processes: - Retail: IT Governance, Enterprise Release Management- Service Delivery Management: Managed Services- Telecommunications: Wire line, ISP’s & Mobile. - Financial Services: Mortgage Banks working with Financial Supermarkets and Real Estate brokers. - Customer Service Management: Mixed Inbound & Outbound Call Centers.- Marketing: Campaign Management, Marketing Automation & CRM
Examvision
View- Website:
- examvision.com
- Employees:
- 52
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Process Consultant – Quality Management Systems (Qms) And Regulatory ComplianceExamvisionVancouver, Bc, Ca
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It Capability Development ConsultantInnovana Solutions Inc. Aug 2021 - PresentGreater Toronto Area, CanadaAssist Sr. Leadership in the development of a Service Delivery Model for a new (on-prem and SaaS) B2B AIops line of business for the SMB market segment. Responsible to develop strategy, methodology, and processes for: ● Go-to-Market● Talent and Partner Sourcing● Service Delivery Lifecycle Management● Quality, Cost, and Profitability Measures and Monitoring -
Enterprise Release & It Change ManagerLululemon Feb 2018 - Aug 2020Vancouver, Canada AreaIn this SME/Strategist Role, I developed a new Enterprise Release Management capability to orchestrate and coordinate the development-to-release journey of the rapidly growing products of 500 IT professionals across multiple countries with an emphasis on test environment management, test data management and release contention risks mitigation. In conjunction I managed & evolved the IT Change Management practice (~15K CRs annually) towards tool modernization, migration to DEVOPS/CI-CD change management for Product Owners and tighter integration with the Incident & Problem Management capabilities to enable improved insights into problem prevention, cost prevention, quality assurance and risk management. -
Service Delivery DirectorAccenture Jul 2014 - Nov 2017Vancouver, Canada AreaDeployed at Indigena Solutions, a Canadian First Nations managed IT Services company, and a member of the executive management team, I was accountable for cross-domain delivery of services to all clients: ● Solution Development● Project Management● Delivery Workforce Development and Management● Service Quality Assurance● Client SatisfactionContribute to Business/Offering development, Client Relationship Management and Business planning as well as managing and a team of 55+ IT service professionals.Notable clients: BC Hydro, Suncor, TD Bank, Accenture, Loblaw, Symbility, Government of New Brunswick, VanCity, Seaspan, Teck Resources, BlueShore Financial, ExpressScripts, Powerex, First Nations Health Authority, First Nations Financial Management Board, Vancouver Airport (YVR). -
Service Delivery Manager - Application ServicesAccenture Nov 2011 - Jun 2014Vancouver, Canada AreaDeployed at Indigena Solutions, a Canadian First Nations managed IT Services company, and a member of the management team, my responsibilities include: ● Service Delivery and Client Relationship Management. ● Develop and grow the application development capability. ● Client solution development and sales support. ● Develop, grow and manage a growing team of 25+ SAP, Oracle and web technology professionals. ● Support operational excellence development in the enterprise.
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Technology Delivery LeadAccenture Technology Solutions Nov 2010 - Oct 2011Vancouver, Canada Area● Project Management ● System Implementation● System deploymenton mid and large-sized implementation projects with TELCO clients.
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Enterprise Release ManagerTelus Aug 2006 - Oct 2010Vancouver, Canada Area● Enterprise Release Lifecycle Risk Management: processes, metrics and executive reporting ● Test Environment Planning for all TELUS Wire line releases in 400+ non-production environments: 150+ projects per year, covering AT, PT, UAT, Deployment Test● Co-designer of National Release Calendar Planning across Wireline & Wireless ● Process Design: Aligned Release Management processes across Wireline & Wireless● Project Manager: Test Data Development for large-scale projects.● Operations Design: Environment Support Operating Models. SLAs with Development & Support and Environment Management● Core team member for the design, development, test and roll-out of national ClearQuest Change Management tool -
Managing ConsultantAccenture Feb 1996 - Jun 2003Managing Consultant. Communications & High-Tech Market Unit, CRM Service Line.PM Roles: ● Sales Development● Web Development● QA Management ● Customer Service ● CSM App. Manager ● IT selection ● Re-engineering of Marketing dept. ● BPR, Human Performance● Campaign Manager - in/outbound telesales
Kenneth Skou Skills
Kenneth Skou Education Details
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Management And Applied Computer Sciences
Frequently Asked Questions about Kenneth Skou
What company does Kenneth Skou work for?
Kenneth Skou works for Examvision
What is Kenneth Skou's role at the current company?
Kenneth Skou's current role is Process Consultant – Quality Management Systems (QMS) and Regulatory Compliance.
What is Kenneth Skou's email address?
Kenneth Skou's email address is ke****@****ure.com
What schools did Kenneth Skou attend?
Kenneth Skou attended Københavns Universitet - University Of Copenhagen.
What are some of Kenneth Skou's interests?
Kenneth Skou has interest in Volleyball, Management, Mixed Martial Arts, Digital Photography, Philosophy, Multimedia.
What skills is Kenneth Skou known for?
Kenneth Skou has skills like Program Management, Telecommunications, Management, Project Management, Requirements Analysis, Crm, Change Management, Integration, Sdlc, Business Analysis, Software Development, Software Project Management.
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Kenneth Skou
Helhedsorienteret Digital Markedsføring - Ordnørd - Sprog(S)Passer - Fejlfinder - Seo - Oversætter, Også Teknisk.Holstebro -
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