Kenneth Tabb Email and Phone Number
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Self-starting motivated servant-leader with 30 years of diverse IT and Business experience in Healthcare, Technology Consulting, and Broadband Communications coupled with a unique blend of interpersonal skills. Career includes senior-level roles with end-to-end ownership and oversight in the design, planning, and implementation of effective and cost efficient enterprise-class mission-critical IT solutions to meet the needs of diverse organizations with complex business functions. Effectively empower teams to achieve development goals and objectives in the delivery of best of breed class products and services that support insightful high-value outcomes. Forward thinking innovative visionary with a strategic focus on leveraging technology, information resources, and business processes to enable deeper insight and satisfaction for customers by implementing solutions that enhance the IT Services Portfolio and maximizes business value. Demonstrated ability to deliver customer experiences that exceed expectations through value-added results and collaborative communications and partnering.Results-oriented strategic leader adept at building teams, managed issue/risk taking and designing profitable organizational changes.Creative problem solver combining expertise in application development, broad-based technical knowledge, and excellent team building and communication abilities to optimize results. Specialties: Master Data Management, Compliance, Budget Development & Management, IT Talent Management & Acquisition, Leadership Development & Mentoring, Agile and Waterfall Methodologies, Business Intelligence, Product Management, Program/Project Management, Quality Management, Operations Management, Contract Negotiations & Management, Process Improvements & Best Practices, Information Security, HIPAA Compliance, Sarbanes-Oxley Compliance, e-Discovery, SDLC Change Management, Vendor Selection & Management, Disaster Recovery Planning & Execution
Charter Communications
View- Website:
- charter.com
- Employees:
- 33307
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Sr. Manager, Billing Strategy And Operations ItCharter CommunicationsFlorissant, Mo, Us
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Sr. Manager, Billing Strategy & Operations ItCharter Communications Mar 2015 - PresentStamford, Connecticut, Us•Oversee the implementing and governing of data quality standards company-wide•Oversee the change management cycle for all billing codes using SQL and Teradata Reference Data Management technologies•Manage billing system releases/upgrades in terms of impact assessment, testing, validation, issue tracking, and reporting to executive management•Oversee all aspects of Release Management for Teradata Reference Data Management suite•Provide oversight for the Release Scope from customer requests, enhancements, and defect lists•Manages 90-day plan with scope, including defects impacting the data model design•Administers weekly Intake meetings with business and technical teams•Facilitates customer requests, enhancements, and defect design sessions•Governs all release scope items in PowerPoint, RIF site and RDM Jira Board via Agile Project Methodology •Coordinates release schedule with other groups such as Business Intelligence, Accounting, and other IT departments •Controls complete analysis of Data Model compared to release items and communicate discrepancies•Manages all work streams with Teradata development team to deploy any new tables as needed•Manage Model Builder scope and timelines•Manage test scripts using requirements and design documentation•Oversees test code releases in DEV, UAT, and Production environments with triage of defects in HP ALM•Reconciles targeted code release functionality & defects with Teradata’s code release notes•Governs the creation of training documentation / presentations•Oversees the training for new users on Reference Data Management general functionality•Manages updates for user documentation on Microsoft SharePoint site•Manages all server operations & data center integration•Leads / Governs all performance analysis, recommendations, and improvements within the application infrastructure
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Sr. Manager - It, Ecommerce & Billing Services TechnologyCharter Communications Feb 2013 - Mar 2015Stamford, Connecticut, Us•Oversee the complete life cycle of the Charter.com & Charter-Business.com websites including Search Engine Optimization (SEO), Search Engine Marketing (SEM), project plan / timeline management and hardware procurement.•Manage a team of web developers and graphic designers in the design and implementation of a three-tiered web-based eCommerce system that enabled residential customers to order Charter Products and Services based on custom serviceability engine and product catalog.•Direct Senior Project Managers within IT to work with those of external web developers and QA teams to successfully deploy multiple iterations of Charter.com.•Lead successful launches of many projects such as Charter.com, Charter-Business.com, etc. in architecting solutions that required thinking outside the box in order to solve specific solutions.•Manage the relationship between the business community and the IT organization in order to provide technical solutions to meet user needs•Oversee testable requirements from stakeholders using a combination of techniques including workshops, interviews, observations, documentation analysis and focus groups•Manages the Billing Systems Technical team to troubleshoot and maintain the CSG and internal Oracle commercial billing systems.•Oversee the implementing and governing data quality standards company-wide•Oversee the change management cycle for all billing codes using SQL and Salesforce technologies•Manage billing system releases/upgrades in terms of impact assessment, testing, validation, issue tracking, and reporting to executive management
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Sr. Manager - It, Charter Business & Enterprise Application IntegrationCharter Communications Jul 2008 - Jan 2013Stamford, Connecticut, Us•Manage a staff of 20 resources which included .NET developers, Business Analysts, and Sr. Project Managers that supported 19 different homegrown and pre-packaged applications •Manage the expanding footprint of Salesforce.com (SF) within commercial unit of Charter Communications.•Successfully implemented Salesforce.com CRM integration with Charter-Business.com for lead management serviceability and customer support.•Manage operational responsibilities within Salesforce.com which include vendor relationship, field representative training and release management.•Successfully cultivates partnerships with integral members of business units to deliver process improvement within SF framework.•Maintain and design templates for contract generation for nearly 8000 new customers on a monthly basis.•Manage 1900 active SF users supporting over 200K customers with more than 500K opportunities. •Oversee SOX compliant external verification process within SF used to payout nearly $100K a month of commissions to B-to-B account executives.•Direct teams using Scrum methodology to manage development cycles, project deliverables, development teams and business expectations.•Oversee the complete life cycle of the Charter-Business.com website including Search Engine Optimization (SEO), Search Engine Marketing (SEM), project plan / timeline management and hardware procurement.•Manage service oriented architecture that provides real-time application integration and interoperability via reusable web services for Customer Care - CBN - Marketing - OSS - Workforce Management•Direct architectural changes to EAI web services to allow for higher scalability. EAI grew from 200,000 transactions per week to over 16 million transactions per week during my tenure.•Guides documented standards around .NET application architecture for IT code reviews to be PCI compliant.
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Manager, It - ErpCharter Communications Sep 2002 - Jun 2008Stamford, Connecticut, Us•Manage a staff of 2 PeopleSoft CNCs, 4 PeopleSoft Developers, and 2 RPG Programmers that support 9 modules with PeopleSoft EnterpriseOne 8.9 with over 15,000 users.•ERP Configurable Network Computing (CNC) Administrator responsible for maintenance and configuration of J. D. Edwards One World applications with emphasis on technical infrastructure. •Develop and maintain the technical architecture for One World applications. •Environment set-up and control: Library creation, path code creation and association with user groups. •Installation of One World Software including patches and technical upgrades •Set-up and maintain security users and groups within the One World Security Workbench application. •Perform basic operations tasks using the One World Network Monitor; monitor and maintain One World log files and processes, research and suggest remedies for networking problems, modify client and server initialization files, perform backups and verify backups, and, clearing jde.log, jdedebug. Log and job members from the enterprise server. •Ongoing performance tuning of the One World application including PC client, network servers, NT server and specific object tuning within One World; CNC administrator would perform these functions in coordination with existing network operational staff. •Design, installation, implementation, and ongoing maintenance of Java Application Servers for Employee Self-Service which services over 18,000 employees over the country•Maintain Citrix Metaframe Farm and Java Application Server farm for remote customers out in the field•Provide all around support outside the realm of JD Edwards.
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Founder, CtoBbat Technologies & Digital Services, Llc Jul 2020 - PresentFlorissant, Missouri, UsAs Founder/CTO,Created a digital marketing agency & IT consulting company that partners with clients to build and strengthen their technology and digital footprint through a multi-level approach in order to achieve and exceed business goals.• Founded startup which leverages our signature approach to provide tailored, scalable and intuitive solutions that drive success for our client base & their digital portfolio.• Formulated the company's vision, goals, and objectives.• Built and maintained professional relationships with potential investors and partners.• Negotiated all vendor and customer contracts• Comply with all legal, regulatory, and best practice guidelines.• Stay on top and implement all cutting edge IT technology for web development, information security, CRM, master data management, artificial intelligence, automation, and video production.• Involved in all day to day activities for operations and production delivery -
Chief Executive OfficerBbat Enterprises, Llc May 2020 - PresentFlorissant, Missouri, UsAs Chief Executive Officer,Created a health and wellness company dedicated to empowering & encouraging individuals to find their personal wellness path through diverse education, interconnectivity & tailored support• Founded startup which focuses on overall health & wellness solutions that deals with improving chronic illness, mental health, spirituality, nutrition, and fitness.• Participated in all aspects of business development from market research and finance to operations and marketing, ensuring that the company's vision was followed.• Formulated the company's vision, goals, and objectives.• Built and maintained professional relationships with potential investors and partners.• Negotiated all vendor and customer contracts• Comply with all legal, regulatory, and best practice guidelines.• Community leader, mentor, and philanthropist. -
Jde CncWhittman-Hart / Marchfirst 2000 - 2000
Kenneth Tabb Skills
Kenneth Tabb Education Details
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Saint Louis UniversityManagement Information Systems -
Cbc High School
Frequently Asked Questions about Kenneth Tabb
What company does Kenneth Tabb work for?
Kenneth Tabb works for Charter Communications
What is Kenneth Tabb's role at the current company?
Kenneth Tabb's current role is Sr. Manager, Billing Strategy and Operations IT.
What is Kenneth Tabb's email address?
Kenneth Tabb's email address is ke****@****ail.com
What is Kenneth Tabb's direct phone number?
Kenneth Tabb's direct phone number is +131454*****
What schools did Kenneth Tabb attend?
Kenneth Tabb attended Saint Louis University, Cbc High School.
What are some of Kenneth Tabb's interests?
Kenneth Tabb has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is Kenneth Tabb known for?
Kenneth Tabb has skills like Management, Program Management, Integration, Sdlc, Leadership, Business Intelligence, Process Improvement, Business Process, Project Management, Business Analysis, Vendor Management, Product Management.
Who are Kenneth Tabb's colleagues?
Kenneth Tabb's colleagues are Q Leslie, Michael Wepfer, Sivasankari Muthiah, Johnise Mcclure, Michelle Thomas, Sanjana Valluri, Alice Smith.
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