Objective: I am looking for a position, working as a PC tech support. I was employed Full-Time at Phoebe Putney Memorial Hospital, for 4 years I provided support in-house as a Computer Technician to our Nurses, Physicians and Surgeons. I am interested in an IT Support opening. I was twice awarded with the “Top Technician Award” from my most recent employer and on my previous project the ISP Support technicians I trained, earned the prestigious “J.D. Power and Associates - Customer Satisfaction Award” for the first time with this Company. Quality and Customer Satisfaction are my highest priority. This Call Center experience includes 2 years as a Level II Technician Trainer for BellSouth (Network, Router, DSL) Project, where I provided feedback and Quality reviews to my Teams. I have 9 years experience in the Computer Support field, I have my BA, and the following certifications: Microsoft: A+ Certification Comp TIA #0001006144091, Microsoft: Networking + Certification Comp TIA #10485520.Specialties: I support: 3M, A4 -EMR program, Mckesson Products, Attachmate BCBS, Bedtracking, Teletracking, Build a Badge, Cactus, Chartmaxx 5.0, eClinicalworks , EZ-Print, Microsoft FRx, Greenway, Third Millennium healthcare systems, Medical Manager, Medifax products, Medilinks SQL Client, Meditech EMR , Midas, Monarch, Mosaiq, ObtracVue , Pagegate, Omega, Pager tiger, Papervision 32, Passport , Practice point plus, Star navigator, Stix, Suncoast. I have used Programs for remote access.