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Kenneth Wee is listed as 11+ years @ HSBC | Wealth Management & Personal Banking | Frontline Operations | Digital Transformation | Project Management | Leadership at HSBC, a company with 192615 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Kenneth Wee.
Kenneth Wee previously worked as Vice President, Branch Operations, Wealth and Personal Banking at Hsbc and Manager, Investment and Wealth Solutions Global Private Banking at Hsbc. Kenneth Wee holds Bachelor Of Business, Economics & Finance from Rmit University.
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Positively influencing people’s lives is my definition of success. In my previous role as Manager of Global Private Banking, I oversaw Wealth Management frontline sales processes, drove digital wealth participation, improved the customer experience, and increased overall efficiency.In simple terms, I made our clients happier, our staff’s lives easier, and increased the company’s bottom line.I consider myself fortunate to have started my career on the frontline as a Personal Wealth Manager, serving clients in branches. That experience allowed me to understand customer needs, motivations, and pain points on a deeper level. To this day, I continue to use those insights to identify why, how, and what to improve at every opportunity.The projects that I initiate and lead aim to make a positive difference for all stakeholders. For these projects, I set goals together with the team and work towards them with conviction and a drive to deliver results. My colleagues would describe me as a result-oriented team player with a high degree of integrity.Besides work, I am also a lifelong sports fan (Judo black belt and aspiring Thai boxing amateur), love meeting friends from all over the world, and constantly educate myself on personal finance, technological innovations, cooking, traveling, and languages. Additionally, I often hang out with my Bengal cat. I am also passionate about saving the environment and serve on an internal committee on positive climate action.
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A career timeline built from the work history available for this profile.
Singapore
- Streamline financial crime and AML controls: Re-engineer and refine Know Your Customer (KYC) and Customer Due Diligence (CDD) for critical frontline processes (account onboarding, cash operations, etc.).- Increase frontline capacity: Prioritise high-value transactions at the frontline and channel low-value transactions to go through digital/offshore.
Singapore
- Working with international stakeholders, developed a global first (HSBC) advisory sales solution for structured products and fixed income for retail customers, targeting $100M+ annual growth by enabling product sales to sophisticated non-accredited investors. - Oversee sales process and risk framework through RMs and review exceptional requests daily for.
Singapore
- Oversee and ensure compliance for all onshore and offshore wealth sales processes for HSBC retail bank, with average compliance of >97%. - Streamline sales processes and the supervisory approvals revision, resulting in an 80% reduction in callbacks to customers for faster trade TAT and improvement of customer experience.- Subject matter expert for wealth.
Singapore
- Launched HSBC first-ever tablet digital-sign technology in partnership with Adobe, winning the 2020 Digital Global Innovation Award, positively impacting ~30k customers, > $2bn transaction volume, and encompassing >200 relationship managers. - Enabled customers to sign remotely via 2-factor authenticated signing, allowing supervisor to approve remotely.
Singapore
- Centrally oversaw day-to-day operations of 10 key branches, 180 service staff, and 200 salespeople in collaboration with the Customer Service Managers to improve the overall efficiency and customer experience. - Provided oversight for smooth cash management, resourcing, customer waiting times, complaint areas, account opening streamlining to reduce TATs.
Singapore
- Provide financial planning and advice on a variety of personal banking products, including investments (mutual funds, foreign exchange, and dual currency investments) and insurance.
Other employees you can reach at hsbc.com. View company contacts for 192615 employees →
Fenny Wangsa
Colleague at Hsbc
Jakarta Metropolitan Area, Indonesia
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DS
Deepender Singh Shekhawat
Colleague at Hsbc
Jaipur, Rajasthan, India, India
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SS
Sandeep Sandeepjadhav6
Colleague at Hsbc
Mumbai, Maharashtra, India, India
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SM
Silvia Mazza
Colleague at Hsbc
Argentina, Argentina
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AS
Angadbir Sibia
Colleague at Hsbc
Gurgaon, Haryana, India, India
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PL
Paul Leon
Colleague at Hsbc
Culiacán, Sinaloa, Mexico, Mexico
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FX
Fang Xiaoqin
Colleague at Hsbc
Xi'an, Shaanxi, China, China
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AA
Andrea Angeli
Colleague at Hsbc
Hong Kong, Hong Kong SAR, Hong Kong
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AA
Alvin Anton
Colleague at Hsbc
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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SS
Shweta Sharma
Colleague at Hsbc
Delhi, India, India
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Quick answers generated from the profile data available on this page.
Kenneth Wee works for HSBC.
Kenneth Wee is listed as 11+ years @ HSBC | Wealth Management & Personal Banking | Frontline Operations | Digital Transformation | Project Management | Leadership at HSBC.
Kenneth Wee is based in Singapore, Singapore, Singapore while working with HSBC.
Kenneth Wee has worked for Hsbc.
Kenneth Wee's colleagues at HSBC include Fenny Wangsa, Deepender Singh Shekhawat, Sandeep Sandeepjadhav6, Silvia Mazza, and Angadbir Sibia.
You can use AeroLeads to view verified contact signals for Kenneth Wee at HSBC, including work email, phone, and LinkedIn data when available.
Kenneth Wee holds Bachelor Of Business, Economics & Finance from Rmit University.
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