PROGRAM COORDINATORServed as a critical information link to managers, partners and clients; provided operational support for high volume financial institutions. Problem solved issues and ensured the expedient delivery and quality of services and projects as a strategic performance driver to programmers. • Improved transparency, ensured workflows and expectations were properly defined; assigned tasks to a team of eight programmers, assured tasks were properly tracked and executed… Show more PROGRAM COORDINATORServed as a critical information link to managers, partners and clients; provided operational support for high volume financial institutions. Problem solved issues and ensured the expedient delivery and quality of services and projects as a strategic performance driver to programmers. • Improved transparency, ensured workflows and expectations were properly defined; assigned tasks to a team of eight programmers, assured tasks were properly tracked and executed. • Developed short and long term plans for programmers; monitored their progress and assured 100% compliance. • Coached, mentored and trained staff on best practices to elevate productivity and performance.• Identified and devised strategies to reduce risk, drive efficiency, remove productivity hurdles and optimize processes. • Prepared and analyzed highly analytical reports including billing, pricing and Service Level Agreements (SLAs). • Ensured stringent deadlines were met and critical correspondence went out. Show less

ASSOCIATE DIRECTORProgressive tenure, held several positions including: Senior Global Data Integrity Analyst, Data Analyst and Senior Asset Administrator. As Associate Director, ensured seamless operations, high levels of productivity, accuracy and quality control. • Coached, mentored and supervised a staff of 5 direct reports; appropriated workflow assignments, staffed projects, tracked progress and updated managers, partners and clients. • Accountable for developing and… Show more ASSOCIATE DIRECTORProgressive tenure, held several positions including: Senior Global Data Integrity Analyst, Data Analyst and Senior Asset Administrator. As Associate Director, ensured seamless operations, high levels of productivity, accuracy and quality control. • Coached, mentored and supervised a staff of 5 direct reports; appropriated workflow assignments, staffed projects, tracked progress and updated managers, partners and clients. • Accountable for developing and implementing strategies and practical solutions to ensure ongoing product optimization and effective account management. • Analyzed financial information to appropriately respond to account specific inquiries. • Managed discrepancies and developed workaround procedures for complex issues related to security restructures, corporate actions, P&I payments, Letters of Credits, Revolvers and Capitalized interest. • Analyzed and interpreted legal documents such as: Credit Agreements, Trade Docs and Amendments. Show less

JPMorgan Chase (Bank of New York) – Houston, TX 04/2000 to 12/2006 Top Conversion Data AnalystMultifaceted client facing position requiring strong problem solving skills; member of a highly skilled 6-person team accountable for ensuring all information was properly transferred from one database to another. • Prepared daily cash transactions for Collateralized Loan Obligations (CLO). • Expertly balanced Trust Accounting systems to various reports including fails, pending trades… Show more JPMorgan Chase (Bank of New York) – Houston, TX 04/2000 to 12/2006 Top Conversion Data AnalystMultifaceted client facing position requiring strong problem solving skills; member of a highly skilled 6-person team accountable for ensuring all information was properly transferred from one database to another. • Prepared daily cash transactions for Collateralized Loan Obligations (CLO). • Expertly balanced Trust Accounting systems to various reports including fails, pending trades and physical assets maintained in the vault. • Through aggressive and thorough research secured appropriate resolutions for balance discrepancies.• Prepared key analytical reports including month-end cash flow reports. • Prepared Certificate of Deposit transactions and back-value forms for money movement between DDA/GL accounts. Show less