Ken Stewart Email & Phone Number

As Sr Manager, Technology Consulting at UKG, I provide leadership and direction to an international team of consultants, managers and team leaders. My team and I advise UKG’s largest and most complex enterprise customers in all technology related aspects of their implementation projects. We work closely with senior leaders across UKG in Product Management, Support and Cloud Operations to stay on top of new product features and trending support issues. Roughly half of our team members are dedicated to Dimensions, UKG’s flagship Workforce Management SaaS offering. This core team of Strategic Technical Advisors is also responsible for transitioning the other 50+ Technology Consultants in the company to the STA role, and we do this through weekly training and information sharing sessions and mentoring opportunities.Other responsibilities:• Development of User Experience Performance Testing platform• Drive worldwide sales and the adoption of the UX Performance Testing and other services• Oversee implementation projects and serve as an escalation point• Manage vendor and partner relationships and contracts• Encourage, mentor, advise and guide team members in professional growth• Work with individuals in setting goals and review progress throughout the year• Provide monthly productivity forecasts• Sub-Teams I manage:- Technology Consulting – Large Enterprise implementations- Strategic Technical Advisors – Dimensions- UX Performance Testing – Development and Service Delivery

People Manager, passionate about mentoring, developing and guiding new consultants as well as challenging seasoned professionals as we work together to delight our customers and exceed UKG's goals. I oversee Enterprise Technical Consulting, EMEA Technical Consulting, the UX Performance Testing team and the dedicated SaaS Technical Consulting team.Responsible for a global team of technical consultants, ranging from 10 to 18 direct reports including an Associate Manager.Key Accomplishments:Led building of the SaaS Technical Consulting team from ground upManaged the development of the UX Performance Testing platformEstablished new Advanced Services Offerings for SaaS UX Performance TestingDeveloped and implemented TC Quick Queue using Smartsheet forms and automation - the TCQQ automates and simplifies the process of adding consultants to projects when support is urgently neededCollaborated with Sales Teams on dozens of million + dollar enterprise dealsCollaborated across department boundaries with leaders from Product Management, Support, Cloud Operations and Global Delivery Services.Hired, mentored, motivated and oversaw the development of 8 new technical consultants

Mentored and motivated team of mid-level consultants, developing them to deliver Advanced Services and Product Support for Enterprise Customers.Specialized in Enterprise Cloud migrations; Kronos Enterprise Archive implementations and consulting; Oracle to SQL Server Migrations; Performance Tuning and Upgrades

Worked with Account Executives and Services Architects on SaaS deals for Kronos WFC customers; Authored Statement of Work documents and worked with cross functional teams to design, document and market new Cloud and Managed Service offerings,Used my influence as an Agent of Change to help customers and other stakeholders understand the benefits of Cloud Computing and Software as a Service.

Delivered Technical Consulting Services to Healthcare customers implementing or upgrading Workforce Central; Leading Subject Matter Expert on Archiving; and upgrades and tuning large Oracle databases.

Managed and administered several large Oracle databases. Mentored junior and intermediate DBAs.

Worked various customer accounts, usually providing Oracle or MS SQL Server database administration or development work.

Delivered Oracle Certification training to KSU Continuing Education students. Served as Adjunct Professor and taught Advanced Relational Database course to undergraduate students.

Wrote stored procedures using Oracle PL/SQL and Microsoft T-SQL for the Flow Manufacturing software product.Mentored programmers on efficient SQL queries.Designed and managed LAN.Served as DBA for the development team.

Mba, Finance

Bs, Information Systems