Kenneth Burnette Email & Phone Number

*Managed, Optimized and Protected the long-term Value of Strata Solar’s energy Portfolio*Conducted, Analyzed and prepared various Ad-Hoc reports on the fleet of operating solar plants*Assisted with preparation regulatory reports and tax filings*Managed and maintained regulatory and Annually Compliance for each Strata Solar entity *Assisted with Reconciliations and requests for payments of projects operating expenses*Maintained and updated information in Strata Solar asset… Show more *Managed, Optimized and Protected the long-term Value of Strata Solar’s energy Portfolio*Conducted, Analyzed and prepared various Ad-Hoc reports on the fleet of operating solar plants*Assisted with preparation regulatory reports and tax filings*Managed and maintained regulatory and Annually Compliance for each Strata Solar entity *Assisted with Reconciliations and requests for payments of projects operating expenses*Maintained and updated information in Strata Solar asset management Database software*Tracked Revenue from energy sales and REC sales, verified that meter data and rate tariffs are correct*Negotiated trade and delivery of Solar Renewable Energy Credits (SREC)*Interacted with investors and lenders ensuring that payments were properly accounted for and received Show less

Chapel Hill, North Carolina

-Arrange and confirm corporate and construction travel (hotel, flights, rentals & meeting rooms) for all company and subcontractor employees- Collaborate with company personnel to ensure all lodging needs are completed in a timely manner Negotiate Rates with hotels to stay within company budget-Troubleshoot lodging issues with hotel personnel and employees-Reconcile monthly accounts of $175,000+ through Concur -Reconcile folios, receipts and expenses for hotels, flights and… Show more -Arrange and confirm corporate and construction travel (hotel, flights, rentals & meeting rooms) for all company and subcontractor employees- Collaborate with company personnel to ensure all lodging needs are completed in a timely manner Negotiate Rates with hotels to stay within company budget-Troubleshoot lodging issues with hotel personnel and employees-Reconcile monthly accounts of $175,000+ through Concur -Reconcile folios, receipts and expenses for hotels, flights and rental cars -Instrumental in revamping company travel policy and procedures-Facilitate expense reimbursement forms -Manage employee database -Conduct new hire onboarding paperwork & badge processing -Proficient in iCIMS, Concur and ECI Show less

United States

-Coached, motivated and developed representatives for all departments for the entire call center-Helped development and implement policies for a customer service department-Administered new and ongoing training for all departments in the call center-Assisted in supervising a call center of 200.-Provided training to all employees on effective quality call handling and business etiquette.-Supervised 20-35 agents in a classroom environment-Address Customer service inquires… Show more -Coached, motivated and developed representatives for all departments for the entire call center-Helped development and implement policies for a customer service department-Administered new and ongoing training for all departments in the call center-Assisted in supervising a call center of 200.-Provided training to all employees on effective quality call handling and business etiquette.-Supervised 20-35 agents in a classroom environment-Address Customer service inquires in a time and accurate Fashion.-Gave accurate information to answer question, troubleshoot issues and complaints. Show less

-Managed over 100+ personnel files according to company policy and federal and state laws and regulations-Provided clerical support to the Human Resource Department including assisting with the preparation of payroll -Tracked and filed all materials related to employment files-Accurately entered employee information into database-Handled highly confidential and proprietary company documents and information with discretion and confidentiality-Exceptional… Show more -Managed over 100+ personnel files according to company policy and federal and state laws and regulations-Provided clerical support to the Human Resource Department including assisting with the preparation of payroll -Tracked and filed all materials related to employment files-Accurately entered employee information into database-Handled highly confidential and proprietary company documents and information with discretion and confidentiality-Exceptional critical thinking, analytical, problem solving and organizational skills. -The ability to focus on solutions-Maintained quality service by following organizational standards Show less

-Provided exceptional customer service to all guests by assisting them in a friendly, efficient, courteous and professional manner-Demonstrated exemplary leadership style by training other staff in customer relations-Resolved problems by providing solutions and follow-up-Supervised valet parking lots for all self parked vehicles.-Prepared and completed valet tickets for all guest vehicles-Reported any customer service issues in order to maintain a high level of… Show more -Provided exceptional customer service to all guests by assisting them in a friendly, efficient, courteous and professional manner-Demonstrated exemplary leadership style by training other staff in customer relations-Resolved problems by providing solutions and follow-up-Supervised valet parking lots for all self parked vehicles.-Prepared and completed valet tickets for all guest vehicles-Reported any customer service issues in order to maintain a high level of customer satisfaction Show less