Kenneth Chukwuka Email & Phone Number

Lagos, Nigeria

• Supervise HR function for the organization by coordinating all HR activities including Talent acquisition and Management, Career management, Learning and development, Change Management, Performance management, Policy.
• Provide HR managerial support including but not limited to staff record documentation, leave administration, confirmation process and discipline management.
• Lead negotiation of HR related service contracts; manage vendor’s relationships as well as other third party service providers; ensure SLA’s are documented and adhered to.
• Work with, senior management staff to develop annual man power plans in alignment with strategic business needs.
• Analyze data and trends for management decision.
• Supervise all training programme and training related matters within the organization.

Lagos, Nigeria

• Human Resources Senior Business Partner
• Assess and anticipate human resources-related needs
• Identify training needs and create or procure a professional development curriculum
• Monitor training programs to ensure that training objectives are met
• Provide input on workforce and succession planning as well as plans business unit restructuring
• Maintain awareness of the culture, plans, financial position, and competition of the business units under the HR purview

Lagos Nigeria

• Ensure that training is being sources based on approved training needs.
• Coordinate training programmes within the organization.
• Carry out relevant learning interventions for the organizations as implants
• Ensure that the statutory training requirements are met.
• Ensure that training reimbursement claims are processed for regulatory bodies.
• Provide support in the growth and successful implementation of open programs.

Lagos Nigeria

• Summarize analytic findings and provide accurate, objective and timely reports on all performance management related activities.
• Develop performance related incentives for all staff.
• Conduct analysis and present findings leading to Staff performance improvement.
• Collate reports of expatriate deployed to regions and submit to management.
• Integrate rewards and recognition to promote high level of performance.
• Provide assistance in articulating organograms and job descriptions as deemed necessary.

Lagos

• Liaise with clients on recruitment requirements and devise and advice on sourcing options.
• Draft and place advertisements. for recruitment purpose.
• Screen/recommend CV's for interviews
• Interview of Prospective candidate in other to select the best fit.
• Build and maintain good relationships with clients, candidates and colleagues.
• Prepare candidates profile summary for interview panels. Prepare periodic reports on recruitment done.

Lagos

• Work with lines manager in the identification of skill gaps and training needs.
• Develop yearly learning calendar for the organization working with Heads and line managers.
• Suggests changes in programs, schedules, content and other activities based on feedback and changes in business processes.
• Prepare learning reports for submission to management.
• ensure that all reports gotten from training evaluation forms are included in successive training materials.
• Prompt management and keeping of company learning database.

Lagos

• Providing product support to customer on services rendered.
• Up selling vas (value added services) and enhancing revenue.
• Update CRM systems for each interaction, building relationship and providing a link for the next interaction.
• Providing customer feedback to management for improvement.
• Follow companies’ processes and procedures and suggest improvement to improve/simplify.
• Prompt and speedy resolution of value added issues (VAS).

Lagos

• Business Development, Forging Industry relationships by prospecting, establishing and sustaining a significant client base.
• Assist in establishing and maintaining an effective customer support which is geared towards customer retention.
• Initiate an effective customer interactive process so as to ascertain customer satisfaction.
• Developing and maintaining a portfolio of leads by generating new businesses as well as exploiting existing ones.
• Research and development of fresh possibilities and opportunities, thus expanding the potential internal capacity of the company.
• Carryout general office Administrative duties.

Msc, Economics

Bsc, Economics