Ken Craddock Email & Phone Number

Melville, New York, Us

San Jose, California, Us

As an IT Director, I deliver the long-term and short-term strategic roadmap for the global finance organization aligning with the company’s overall strategy. In this role I have built relationships with senior executives through consistent stakeholder engagement and business case development. As an IT leader, I motivate and inspire my teams to achieve goals and build the capacity to develop, innovate, and creatively manage challenges.  Managed the global delivery of the ASC 606 Revenue-Recognition standards. This program included updating systems from SFDC, Sterling CPQ, Apptus CLM, SAP ECC and implementation of the RevStream revenue engine.  Delivered the SAP Concur, Travel and Expense system to 44 countries around the world.  Integrated Vertex “O Series” with SAP for North America & Canada, adding business functionality and tax validation for AP/AR invoicing.  Managed the global solution delivery team, providing leadership and mentoring for members of the IT organization. Created SAP SD, FI/CO improvements and solutions to align IT with business objectives. Improved the delivery of production support services and built global stakeholder engagement model.

San Jose, California, Us

In this role, I led the global solution delivery team spanning program management, project management, and production support. I was responsible for estimating, planning, designing, building, and supporting projects. As a team, we delivered multiple large-scale projects on time and within budget.  I led all phases of the SAP simultaneous rollout to 25 countries across Europe, 7 countries across LATAM, and delivered up to 250+ configuration and development objects.  Ensured business continuity across 40+ legacy applications during EMEA SAP go-live. Structured cutover team to build, refine, and drive execution of initial SAP cutover plan, managing critical path tasks to ensure successful, on-time, go-live for professional services reimplementation.  Led virtual cutover team of 100+ resources across all SAP disciplines, executing 75+ data conversion objects, including load/error rates and validation results. Managed two successful SFDC projects, implementing force.com capabilities for the renewal portfolio.

San Jose, California, Us

Collaborated with business partners and vendors to deliver SAP business transformation project where I was responsible for the design and implementation of a global invoicing template. I maintained relationships with business counterparts, expanding knowledge of the SAP SD suite. As a leader, I executed recruitment, development, performance management, coaching and mentoring of virtual employees and vendors. I also provided hands-on support with the SAP system. I assisted with the design of the order to cash SAP (SD) solution for multiple production releases, focusing on contract management, order management, invoice management, product master data, pricing, and revenue recognition. During the implementation of SAP in North America, I executed business continuity across 75 legacy applications.  Delivered configuration and development objects during SAP rollout to 25 countries in Europe. Optimized sales and finance business processes by managing and implementing SAP releases for North American sales and finance operations.

San Jose, California, Us

My career at CA began in the finance department where I provided leadership for a team of 20 and coordinated daily operations to ensure proper customer invoicing. In this role, I worked closely with senior management to measure and report on team performance objectives and departmental strategies. I executed mergers, acquisitions, and divestitures and supported internal staff as well as acquired companies to ensure proper due diligence for customer and contract conversions.