Kenneth Bost Email & Phone Number

Savannah, Georgia, United States

Establish and maintain an environment to support and strengthen the store. The Store Manager is responsible for creating a culture focused on the customer experience through building a best-in-class team. Consistently achieve profitable sales and margins while adhering to the standards put forth by the Palmetto State Armory leadership team. Provide leadership to develop employee career growth within the organization. Maintain a focus on customer service to ensure sales goals are met.Balance the personnel and organizational needs of the store to ensure the utmost efficiency. •Ability to maintain overall function of the store by ensuring higher standards of compliance than is required by law.• Delegate tasks as needed.• Teach and reinforce behaviours that result in managers and associates delivering exceptional sales and service.• Increase sales by coaching, training, motivating and inspiring the team to ensure customers receive the best customer service possible. Ability to communicate effectively, coach and train staff for growth and developing company strength. Support Retail growth by executing process communications and assembling teams to support the retail strategy.• Facilitate change and new program implementation by effectively communicating new direction from corporate level by explanation, clarification and implementation of new programs to gain efficiencies, increase sales and grow profits.• Partner with retail management to establish and execute Retail strategies throughout all retail locations. Assess resources to include human capital and monitor progress and adjust as needed. Maintain Human Resource partnerships by setting expectations for staff development; effectively manage performance and execute effective succession plans for CSRs providing coaching, direction, and leadership.• Maintain profitability by managing payroll, donations, small advertising expenditures, markdowns, staffing levels and productivity.

Charleston, South Carolina

This position is primarily responsible for the day-to-day operations of the gunroom including but not limited to accurate and efficient acquisitions, dispositions and inventory. Attention to detail is essential for success in this position as the successful Firearms Manager is solely responsible in this role in all aspects relating to the Gunroom, including compliance with ATF.• Control all aspects of the acquisition and disposition process for all firearms as required by ATF and PSA Regulations.• Maintain the gun room in appearance and inventory.• Complete accurate paperwork and transactions according to company policies and procedures, to include 4473 paperwork and redundancies. • Complete inventory counts as needed.• Complete accurate paperwork and transactions according to company policies and procedures. • Recognize and identify where there are areas a staff member needs coaching and/or development.• Determining, distributing, and directing workload for gun counter as needed.• Be the one other Sales Associates look to for guidance on how to succeed – greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries. Set the ideal example of an exceptional Sales Associate.• Recognize and identify to the management team where there are areas a staff member needs coaching and/or development.• Balance the personnel and organizational needs of the store to ensure the utmost efficiency; delegate tasks as needed.• Create an outstanding buying experience for the customer.• Working interdepartmentally to continually improve operations and grow our business.• Facilitate change and new program implementation by effectively communicating new direction from corporate level by explanation, ash handling and deposits.clarification and implementation of new programs to maintain compliance, gain efficiencies, increase sales, and grow profits

Charleston, South Carolina Area

Responsibilities:• Manage and oversee projects including delegation of responsibilities, coordinating delivery of equipment to job site, coordinating technicians to jobsite and managing the work at jobsite to ensure employee productivity.• Responsible for all marketing and sales companywide• This includes websites, internet marketing, leads group marketing, outdoor marketing, etc.• Sales and new accounts both residential and commercial.• Setting up financing for new and existing customers.• Tracking progress on all projects.• Billing out for completed projects.Accomplishments:• Improved profitably and efficiency by Implementing new paperless customer database including billing system, project tracking and email marketing.• Improved company appearance by completely rebranding including logo, uniforms, service trucks, all marketing material etc.• Improved customer access by a implementing a service phone line for easier access to installation and service technicians.

Lexington Sc

Responsibilities:• Head Coach for all athletes from beginning levels to national and international elite athletes.• Coordinate all areas of competition for elite team members including training, competition readiness, athletic diet, equipment readiness, and pre, during and post athletic performance. • Plan and manage all components of curriculum from preschool age to elite level international athletes.• Manage instructors to ensure curriculum was being followed and athletes were progressing properly.• Manage coaches to ensure athletes were performing at peak levels.• Responsible for all marketing and recruitment, companywide (including websites, internet marketing, leads group marketing, outdoor marketing, etc.)• Setting up financing for new and existing customers.• Tracking progress on all projects.• Billing for all athletes and their programs.

Columbia, South Carolina Area

Responsibilities:• Employee management, sop development, and project management• Training, development and delivery, motivation and team building/leadership, general and technical project management, station organization and management, customer service and care.• Developing, implementing, and managing complex projects within time and budgetary constraints.• Oversee and supervise all station employees at both counter (customer service) and aircraft handling. • Ensure all station and FAA safety protocols were being followed to ensure both customer and employee safety.• Oversee operations with flight crew to ensure weights and balances were in proper range.• Coordinate with line managers to ensure payroll and vacation/sick pay was being recorded. • Ensure proficiency of employees to ensure aircraft were operating on schedule. • Review performance and discipline employees when needed.