Kenneth Defouw Email & Phone Number

Germantown, Wisconsin, United States

Kewaskum, Wi

Schedule & dispatch drivers to customers using Roll-off and Lugger trucks & Semi tractor / trailer for picking up recycleable scrap

 Maintained and regularly exceeded 95% on-time delivery schedules Participated in creating “Guidelines for Securing Spancrete Products”  Provided input to the IT department for developing the computerized dispatch system at Spancrete  6 year member of Spancrete’s Fleet Safety Committee  Developed and maintained a mutually respectful relationship with “outside vendors” Manage daily shipping schedules  Set up dispatch schedules and coordinate with dispatchers from other plants to meet time sensitive deliveries  Knowledge and application of DOT Regulations  Driver instruction  Proficient in the use of multiple formats of dispatch software  Prepare bills of lading, ordering oversize load permits Knowledge in Microsoft Word, Works, & Excel Load creation, loading and unloading semi trailers  Communicating with internal & external customers  Routing trucks Processing drivers’ paperwork and authorizing payment on invoices Multiline phone operation  Supervised 9 union company drivers with up to 50 contracted drivers to make sure company policies were met and maintained, as well as disciplinary actions enforced as needed.

Entrusted to load, unload, products from trailers, cycle counts, data entry, spot trailers into dock doors.

Dispatch trucks to jobsites, take customer orders & enter into computer

Entrusted to dispatch freight between company operated terminals

Dispatch drivers for time sensitive deliveries

Certificate, Principles Of Management

Leadership Skills classes to improve: Relationships, Accountability, Trust, Communication, Motivating Others, Delegation, Training.

Certificate, Basic Business Accounting / Data Processing

Diploma, General