General Manager
Vancouver, Canada Area
• Oversaw all company functions including sales, marketing, operations, resource allocation, accounts receivable, IT, administration, and personnel, across all seven branches.• Developed and implemented strategic plans to drive performance in sales, marketing, operations, and logistics.• Improved processes for sales, procurement, production, and technical services.• Forecasted and developed sales quotas, KPIs, and budgets for each region and sales territory.• Tailored the company structure to adapt to changing market and industry demands.• Created and implemented onboarding and training processes.• Conducted quarterly and annual performance reviews with company owners and employees.• Fostered a fast-paced, inclusive, and performance-driven work environment throughout the company.Key Achievements: • Grew company sales by 19% throughout time in role. • Throughout my 30-year career, increased number of branches from two to seven.• Multiple awards for Distributor of the Year by the Architectural Woodwork Manufacturers Association of Canada (AWMAC). • Employees awarded Above & Beyond Achievement by AWMAC.