- Manage and deliver small to medium size – both e-commerce & corporate web development projects- project documentation: Milestone Chart, Change request- Gather & interpret project requirements resources in the most efficient and cost-effective manner- Arbitrate resource conflicts & create systems to minimize conflicts- Manage and working closely with Designers & Programmers ensuring project requirements are met accordingly- Work with Account Managers to understand project… Show more - Manage and deliver small to medium size – both e-commerce & corporate web development projects- project documentation: Milestone Chart, Change request- Gather & interpret project requirements resources in the most efficient and cost-effective manner- Arbitrate resource conflicts & create systems to minimize conflicts- Manage and working closely with Designers & Programmers ensuring project requirements are met accordingly- Work with Account Managers to understand project and timelines in order to manage the resources for various projects simultaneously throughout each project’s lifecycle- Ensure timely updates when communicating to clientsProvide Training to clients on using the website’s CMS Show less

•Provide operation & administrative support such as customer escalation, problem solving skills and refunds.•Website Content Management for Asia market by creating promotional banners and landing Pages of e-commerce website using HTML, Basic javascript, CSS.•Experienced of using both Magento and Salesforce commerce cloud based software and JIRA ticketing system •Work closely with front-end & back-end developer for any upcoming projects that requires content managing.•Loading… Show more •Provide operation & administrative support such as customer escalation, problem solving skills and refunds.•Website Content Management for Asia market by creating promotional banners and landing Pages of e-commerce website using HTML, Basic javascript, CSS.•Experienced of using both Magento and Salesforce commerce cloud based software and JIRA ticketing system •Work closely with front-end & back-end developer for any upcoming projects that requires content managing.•Loading online products, inventory & price updates from item master.•Ensure UAT are tested for all Content from staging & production of e-commerce websites.•Ensure promotion Mechanic is workable with multiple ongoing promotion.•Handling daily sales reports and accounting support.•outbound/inbound-Track consumers order flowing through various backend platform to ensure parcel is being shipped. Show less

-Manage store operation in terms of meeting monthly sales target, Ensure month end report to be submitted to the management, requisition of stocks for each activation.-Coordinating and scheduling of manpower for each activation.-Strategies on improving the store profit and buying behaviour of customer.-Implementing and ensuring all retail operation abide by SOP to increase company branding and services.

Retail Operations