Kenneth Harvey

Kenneth Harvey Email and Phone Number

IT Manager and business solutions consultant | Project & Relationship Manager | UC Voice Infrastructure | Cisco WebEx, Zoom & Teams Collaboration | AV & Event Coordinator @ Infosys
North Carolina, United States
Kenneth Harvey's Location
Greensboro--Winston-Salem--High Point Area, United States, United States
About Kenneth Harvey

As an IT Manager and solutions leader with a strong background in collaboration, infrastructure, and AV, I have built a reputation for delivering excellent results while fostering team growth and personal development. With a proven ability to integrate new technology and a passion for leveraging technology to drive business results, I am confident in my ability to contribute to any organization.Throughout my professional experience, I have consistently demonstrated my problem-solving skills and ability to collaborate and negotiate effectively. Whether it's managing projects, driving business results, or working as part of a team, I am committed to delivering accurate and timely solutions.In my most recent role as UC Operations Lead at Lincoln Financial Group, I served as the primary liaison for vendor relationships and was accountable for telecom and infrastructure production. I also led the AV team for events and coordinated meetings using Cisco, MS Teams, and Zoom. Additionally, I successfully managed collaboration projects: migrating legacy voice infrastructure to the cloud, and led a circuit elimination project that resulted in a cost reduction of $1.2M per year.Prior to that, as an IT Manager - Enterprise Voice & Data, I managed a team of delivery engineers supporting Video, Voice, Network, and Data Center. I was recognized for my leadership in the Work from Home Initiative and Acquisition Integration. I also played a key role in migrating all TFNs and TDM Circuits to SIP, saving over $2M a year.Overall, my diverse experience, leadership abilities, and commitment to leveraging technology make me a valuable asset to any organization. I am eager to contribute my skills and expertise to drive innovation and achieve business objectives. Let's connect and explore opportunities to collaborate!

Kenneth Harvey's Current Company Details
Infosys

Infosys

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IT Manager and business solutions consultant | Project & Relationship Manager | UC Voice Infrastructure | Cisco WebEx, Zoom & Teams Collaboration | AV & Event Coordinator
North Carolina, United States
Kenneth Harvey Work Experience Details
  • Infosys
    Infosys
    North Carolina, United States
  • Infosys
    Lead Uc Consultant
    Infosys Jan 2024 - Present
    Bangalore, Karnataka, In
    Global Project Manager | Government & Commercial WebEx Calling Migrations and Zoom Collaboration• Directed seamless migrations of 5 CHCS to UCM-C and e911, ensuring on-time delivery and compliance with quality standards.• Spearheaded migration of Zoom TSP to SCA audio, optimizing audio solutions for enhanced collaboration efficiency.• Managed primary Point of Contact (PoC) role for 2 critical vendor relationships, ensuring clear communication and KPI governance.
  • Lincoln Financial Group
    Unified Collaboration Operations Lead
    Lincoln Financial Group Sep 2022 - May 2023
    Radnor, Pa, Us
    UCC Operations lead for engineering team responsible for Enterprise Voice, Collaboration and Messaging • Orchestrated vendor relationships, instilling a culture of accountability for Telecom and infrastructure operations. • Generated comprehensive dashboards tracking KPIs, budgets, and inventory, reporting directly to senior management • Headed AV team for events and successfully facilitated Cisco, MS Teams, and Zoom meetings • Organized collaboration projects to migrate legacy telephony infrastructure to VoIP platform in the cloud • Directed an audit initiative that culminated in legacy circuit elimination, resulting in an annual cost reduction of $1.2 million
  • Lincoln Financial Group
    It Manager - Enterprise Voice & Network Delivery
    Lincoln Financial Group Feb 2019 - Sep 2022
    Radnor, Pa, Us
    Manage a team of 7 delivery engineers supporting Enterprise Voice, IP Video, Network and Data Center.• Earned 3 leadership awards for successfully leading the 'Work from Home' initiative, Acquisition Integration, and CEO Webcast Event execution• Effectively directed offshore teams and utilized Managed Service Provider resources for efficient operations fulfillment• Exemplified financial acumen by diligently overseeing budgets totaling $1.8M, contributing to the overall success of the broader Telecom budget• Partnered with PMO to migrate all TFNs and TDM Circuits to SIP, yielding impressive annual savings exceeding $2 million• Cultivated and nurtured robust vendor relationships with Hardware and Service Providers, AV, Voice, and TEM• Exercised a decisive role in 5 major infrastructure RFP initiatives, transforming the landscape of provider offerings
  • Lincoln Financial Group
    It/Av Conferencing Engineer
    Lincoln Financial Group Jul 2016 - Feb 2019
    Radnor, Pa, Us
    Team of three accountable for all AV, collaboration, and webcast across the company• Expand Video Conferencing footprint by managing new conference room builds equipped with Cisco Video endpoints across our 9 key cities• SME for WebEx and TelePresence platform. o Created in-depth user guides and collaboration documentation o Train user base in scheduling and conducting successful meetings o Publish content to internal website to communication service offerings• Coordinate 28 senior level events and webcasts• Manage operations for conference and training centers• Provide Unified communications strategy and oversight.• SME for digital signage platform delivered across disparate sites.
  • Harris Corporation
    It Collaboration Solutions, Team Lead
    Harris Corporation Sep 2009 - Jul 2016
    Melbourne, Florida, Us
    • Direct the tactical and strategic support of business segment Video Teleconference (VTC), Live and On-Demand Webcasting and Conference Room technology. • Advise and consult with senior leadership to plan and execute high profile events for attendees across the globe.• Develop roadmap aligned with SGP for unified communications and refresh strategy• Design conference room requirements, architecture, purchase equipment, and manage implementations• Negotiate vendor relationships and IT procurement contracts• Coordinated subscription-based collaboration effort to combine Skype and VTC systems and reduce total cost of ownership • Launched enterprise management platform to monitor and control A/V environment.• Project Manager for major environment upgrades totaling $500K• Responsible for 150 local conference rooms, classrooms and huddle rooms while providing oversight for remote locations.• Manage $300K annual budget for all segment AV equipment purchasing• Researched and introduced new solid state hardware initiatives that saved the company over $1M

Kenneth Harvey Skills

Troubleshooting Windows Server Servers Technical Support Operating Systems Hardware System Administration Networking Integration Software Installation Tcp/ip Dns Information Technology Computer Hardware Project Management Business Process Improvement Process Improvement Management Team Leadership Leadership Interoperability Dhcp Polycom Video Conferencing Av Customer Support Cisco Technologies Linux Cisco Systems Products Unified Communications Audio Visual Support Event Management Collaboration Solutions

Kenneth Harvey Education Details

  • Liberty University
    Liberty University
    Project Management
  • North Star Bible Institute
    North Star Bible Institute
    Bible

Frequently Asked Questions about Kenneth Harvey

What company does Kenneth Harvey work for?

Kenneth Harvey works for Infosys

What is Kenneth Harvey's role at the current company?

Kenneth Harvey's current role is IT Manager and business solutions consultant | Project & Relationship Manager | UC Voice Infrastructure | Cisco WebEx, Zoom & Teams Collaboration | AV & Event Coordinator.

What is Kenneth Harvey's email address?

Kenneth Harvey's email address is mi****@****hoo.com

What is Kenneth Harvey's direct phone number?

Kenneth Harvey's direct phone number is +133643*****

What schools did Kenneth Harvey attend?

Kenneth Harvey attended Liberty University, North Star Bible Institute.

What are some of Kenneth Harvey's interests?

Kenneth Harvey has interest in Social Services, Children.

What skills is Kenneth Harvey known for?

Kenneth Harvey has skills like Troubleshooting, Windows Server, Servers, Technical Support, Operating Systems, Hardware, System Administration, Networking, Integration, Software Installation, Tcp/ip, Dns.

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