Kenneth Harvey Email and Phone Number
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As an IT Manager and solutions leader with a strong background in collaboration, infrastructure, and AV, I have built a reputation for delivering excellent results while fostering team growth and personal development. With a proven ability to integrate new technology and a passion for leveraging technology to drive business results, I am confident in my ability to contribute to any organization.Throughout my professional experience, I have consistently demonstrated my problem-solving skills and ability to collaborate and negotiate effectively. Whether it's managing projects, driving business results, or working as part of a team, I am committed to delivering accurate and timely solutions.In my most recent role as UC Operations Lead at Lincoln Financial Group, I served as the primary liaison for vendor relationships and was accountable for telecom and infrastructure production. I also led the AV team for events and coordinated meetings using Cisco, MS Teams, and Zoom. Additionally, I successfully managed collaboration projects: migrating legacy voice infrastructure to the cloud, and led a circuit elimination project that resulted in a cost reduction of $1.2M per year.Prior to that, as an IT Manager - Enterprise Voice & Data, I managed a team of delivery engineers supporting Video, Voice, Network, and Data Center. I was recognized for my leadership in the Work from Home Initiative and Acquisition Integration. I also played a key role in migrating all TFNs and TDM Circuits to SIP, saving over $2M a year.Overall, my diverse experience, leadership abilities, and commitment to leveraging technology make me a valuable asset to any organization. I am eager to contribute my skills and expertise to drive innovation and achieve business objectives. Let's connect and explore opportunities to collaborate!
Infosys
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InfosysNorth Carolina, United States -
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Lead Uc ConsultantInfosys Jan 2024 - PresentBangalore, Karnataka, InGlobal Project Manager | Government & Commercial WebEx Calling Migrations and Zoom Collaboration• Directed seamless migrations of 5 CHCS to UCM-C and e911, ensuring on-time delivery and compliance with quality standards.• Spearheaded migration of Zoom TSP to SCA audio, optimizing audio solutions for enhanced collaboration efficiency.• Managed primary Point of Contact (PoC) role for 2 critical vendor relationships, ensuring clear communication and KPI governance. -
Unified Collaboration Operations LeadLincoln Financial Group Sep 2022 - May 2023Radnor, Pa, UsUCC Operations lead for engineering team responsible for Enterprise Voice, Collaboration and Messaging • Orchestrated vendor relationships, instilling a culture of accountability for Telecom and infrastructure operations. • Generated comprehensive dashboards tracking KPIs, budgets, and inventory, reporting directly to senior management • Headed AV team for events and successfully facilitated Cisco, MS Teams, and Zoom meetings • Organized collaboration projects to migrate legacy telephony infrastructure to VoIP platform in the cloud • Directed an audit initiative that culminated in legacy circuit elimination, resulting in an annual cost reduction of $1.2 million -
It Manager - Enterprise Voice & Network DeliveryLincoln Financial Group Feb 2019 - Sep 2022Radnor, Pa, UsManage a team of 7 delivery engineers supporting Enterprise Voice, IP Video, Network and Data Center.• Earned 3 leadership awards for successfully leading the 'Work from Home' initiative, Acquisition Integration, and CEO Webcast Event execution• Effectively directed offshore teams and utilized Managed Service Provider resources for efficient operations fulfillment• Exemplified financial acumen by diligently overseeing budgets totaling $1.8M, contributing to the overall success of the broader Telecom budget• Partnered with PMO to migrate all TFNs and TDM Circuits to SIP, yielding impressive annual savings exceeding $2 million• Cultivated and nurtured robust vendor relationships with Hardware and Service Providers, AV, Voice, and TEM• Exercised a decisive role in 5 major infrastructure RFP initiatives, transforming the landscape of provider offerings -
It/Av Conferencing EngineerLincoln Financial Group Jul 2016 - Feb 2019Radnor, Pa, UsTeam of three accountable for all AV, collaboration, and webcast across the company• Expand Video Conferencing footprint by managing new conference room builds equipped with Cisco Video endpoints across our 9 key cities• SME for WebEx and TelePresence platform. o Created in-depth user guides and collaboration documentation o Train user base in scheduling and conducting successful meetings o Publish content to internal website to communication service offerings• Coordinate 28 senior level events and webcasts• Manage operations for conference and training centers• Provide Unified communications strategy and oversight.• SME for digital signage platform delivered across disparate sites. -
It Collaboration Solutions, Team LeadHarris Corporation Sep 2009 - Jul 2016Melbourne, Florida, Us• Direct the tactical and strategic support of business segment Video Teleconference (VTC), Live and On-Demand Webcasting and Conference Room technology. • Advise and consult with senior leadership to plan and execute high profile events for attendees across the globe.• Develop roadmap aligned with SGP for unified communications and refresh strategy• Design conference room requirements, architecture, purchase equipment, and manage implementations• Negotiate vendor relationships and IT procurement contracts• Coordinated subscription-based collaboration effort to combine Skype and VTC systems and reduce total cost of ownership • Launched enterprise management platform to monitor and control A/V environment.• Project Manager for major environment upgrades totaling $500K• Responsible for 150 local conference rooms, classrooms and huddle rooms while providing oversight for remote locations.• Manage $300K annual budget for all segment AV equipment purchasing• Researched and introduced new solid state hardware initiatives that saved the company over $1M
Kenneth Harvey Skills
Kenneth Harvey Education Details
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Liberty UniversityProject Management -
North Star Bible InstituteBible
Frequently Asked Questions about Kenneth Harvey
What company does Kenneth Harvey work for?
Kenneth Harvey works for Infosys
What is Kenneth Harvey's role at the current company?
Kenneth Harvey's current role is IT Manager and business solutions consultant | Project & Relationship Manager | UC Voice Infrastructure | Cisco WebEx, Zoom & Teams Collaboration | AV & Event Coordinator.
What is Kenneth Harvey's email address?
Kenneth Harvey's email address is mi****@****hoo.com
What is Kenneth Harvey's direct phone number?
Kenneth Harvey's direct phone number is +133643*****
What schools did Kenneth Harvey attend?
Kenneth Harvey attended Liberty University, North Star Bible Institute.
What are some of Kenneth Harvey's interests?
Kenneth Harvey has interest in Social Services, Children.
What skills is Kenneth Harvey known for?
Kenneth Harvey has skills like Troubleshooting, Windows Server, Servers, Technical Support, Operating Systems, Hardware, System Administration, Networking, Integration, Software Installation, Tcp/ip, Dns.
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