Kenneth Harvey Email & Phone Number

North Carolina, United States

Bangalore, Karnataka, In

Global Project Manager | Government & Commercial WebEx Calling Migrations and Zoom Collaboration• Directed seamless migrations of 5 CHCS to UCM-C and e911, ensuring on-time delivery and compliance with quality standards.• Spearheaded migration of Zoom TSP to SCA audio, optimizing audio solutions for enhanced collaboration efficiency.• Managed primary Point of Contact (PoC) role for 2 critical vendor relationships, ensuring clear communication and KPI governance.

Radnor, Pa, Us

UCC Operations lead for engineering team responsible for Enterprise Voice, Collaboration and Messaging • Orchestrated vendor relationships, instilling a culture of accountability for Telecom and infrastructure operations. • Generated comprehensive dashboards tracking KPIs, budgets, and inventory, reporting directly to senior management • Headed AV team for events and successfully facilitated Cisco, MS Teams, and Zoom meetings • Organized collaboration projects to migrate legacy telephony infrastructure to VoIP platform in the cloud • Directed an audit initiative that culminated in legacy circuit elimination, resulting in an annual cost reduction of $1.2 million

Radnor, Pa, Us

Manage a team of 7 delivery engineers supporting Enterprise Voice, IP Video, Network and Data Center.• Earned 3 leadership awards for successfully leading the 'Work from Home' initiative, Acquisition Integration, and CEO Webcast Event execution• Effectively directed offshore teams and utilized Managed Service Provider resources for efficient operations fulfillment• Exemplified financial acumen by diligently overseeing budgets totaling $1.8M, contributing to the overall success of the broader Telecom budget• Partnered with PMO to migrate all TFNs and TDM Circuits to SIP, yielding impressive annual savings exceeding $2 million• Cultivated and nurtured robust vendor relationships with Hardware and Service Providers, AV, Voice, and TEM• Exercised a decisive role in 5 major infrastructure RFP initiatives, transforming the landscape of provider offerings

Radnor, Pa, Us

Team of three accountable for all AV, collaboration, and webcast across the company• Expand Video Conferencing footprint by managing new conference room builds equipped with Cisco Video endpoints across our 9 key cities• SME for WebEx and TelePresence platform. o Created in-depth user guides and collaboration documentation o Train user base in scheduling and conducting successful meetings o Publish content to internal website to communication service offerings• Coordinate 28 senior level events and webcasts• Manage operations for conference and training centers• Provide Unified communications strategy and oversight.• SME for digital signage platform delivered across disparate sites.

Melbourne, Florida, Us

• Direct the tactical and strategic support of business segment Video Teleconference (VTC), Live and On-Demand Webcasting and Conference Room technology. • Advise and consult with senior leadership to plan and execute high profile events for attendees across the globe.• Develop roadmap aligned with SGP for unified communications and refresh strategy• Design conference room requirements, architecture, purchase equipment, and manage implementations• Negotiate vendor relationships and IT procurement contracts• Coordinated subscription-based collaboration effort to combine Skype and VTC systems and reduce total cost of ownership • Launched enterprise management platform to monitor and control A/V environment.• Project Manager for major environment upgrades totaling $500K• Responsible for 150 local conference rooms, classrooms and huddle rooms while providing oversight for remote locations.• Manage $300K annual budget for all segment AV equipment purchasing• Researched and introduced new solid state hardware initiatives that saved the company over $1M

Bachelor Of Business Administration (Bba), Project Management

Bachelor Of Divinity, Bible