Head Of Executive Experience And Audience Development, Exchange
CurrentAs Head of Executive Experience and Audience Development, I oversee the team dedicated to inviting and building relationships with senior level delegates and attendees to our invite-only Executive Exchanges; connecting our customers with one-of-a-kind networking and benchmarking experiences. Our clients include Customer Experience, Customer Contact, and Customer Management Practitioners at the enterprise level, and our brands include the CCW Series (Customer Contact Week), CCW Digital, Customer Engagement Insider (CEI), the Chief Experience Officer Exchange, Design Thinking, and Service Design to name a few. Customer Management Practice was formerly a division of IQPC, a Global Market Research and Events company.