Kenneth Hendrie Email & Phone Number

Reading, Reading, United Kingdom

London, United Kingdom, GB

• Expanded leadership role within the newly created NTT Ltd, integrating multiple affiliate companies (including Dimension Data) into one leading global technology services provider. Creating and developing a high.
• Optimising sales efficiency through global standardisation, automation and best practice execution, to successfully integrate all affiliate companies.
• Delivering sales effectiveness within a common strategic framework, with strong focus on Go To Market sales enablement, demand generation and business intelligence to drive superior performance throughout the European.
• Global and international business development through focused, programmatic execution of account strategies and leveraging the worldwide market relevance and expertise of the organisation.

Bryanston, Johannesburg, ZA

• Regional leadership role to define, develop and implement sales execution plans which enable efficient and effective sales operations in all European countries and drive synergies from the global organisation. Key.
• Sales process, methodology and governance management, enabling effective account planning, robust opportunity qualification and commercial compliance.
• Sales enablement & demand generation for the European region, collaborating with Go To Market, Marketing and Commercial teams to equip all country sales teams to engage and build success in their respective markets..
• Regional sales compensation planning, design and implementation, plus specific incentive programme design and country enablement to drive successful adoption annually.
• International business development focus to drive accelerated and profitable growth via the Global Accounts Programme for European hosted accounts.
• Management of the regional CRM, Salesforce.com, enabling sales teams to accurately profile accounts, opportunities, leads and client contacts providing the single source for management reporting and dashboards.

Hull, GB

• In addition to previous Kcom role, providing leadership of operating model to drive effective sales performance, efficient sales support infrastructure and strategic direction across the sales operations organisation..
• Sales transformation programme leadership to re-define the Kcom structural, strategic and operational go to market model, building the platform for sales growth and profitable customer engagement.
• Created new sales team managing UK corporate customers, delivering incremental and annuity revenue with improved margin across the installed base.
• Delivering step-change performance with online tools and applications supporting customers, partners and the internal cross-functional organisation.

Hull, GB

• Responsible for management of sales forecasting, executive reporting, technical sales support, bid management and order management, delivering end-to-end commercial support to both the sales organisation and end.
• Delivered transformational change to create effective and efficient processes, tools and engagement models, focusing on delivering positive customer experience with continuous improvement.
• Focused on CRM design and implementation, sales effectiveness, opportunity management, revenue assurance, deal governance and effective cross-functional team management.

CA

• Responsible for financial forecasting/reporting, commercial sales support, managing sales process discipline and governance, sales incentive management and effective people management.
• Created new EMEA organisation, driving end-to-end implementation and management of corporate sales and business processes, enabling sales force efficiency and effectiveness, and supporting regional leadership teams.
• Strong focus on financial performance reporting, lead indicators and driving operating rhythm.

CA

• Fully responsible for Business Operations in UK, BeNeLux, Nordics, Middle East and Turkey.
• Developed highly effective operating model, managing regional strategy, budget management, marketing plans, workforce structuring, people management & development in support of business growth objectives.
• Development of the Middle East market, driving all aspects of operational ramp up to deliver growth targets in UAE, Egypt and Saudi Arabia.

CA

• Provided business leadership in managing the Eastern Europe Markets region, driving focus, accountability and governance throughout the territory (Russia/CIS, Israel, Poland & South East Europe).
• Leadership of Russia, CIS and Baltics market from initial ramp to delivery of region capable of operating on a stand-alone basis.
• Managed full establishment of the operating entity across legal, financial, sales, operations and human resources functional departments.
• Recruitment and development programme to drive transition of strong overseas management and support organisation to Russia, resulting in a 150+ local, cross-functional organisation.

CA

• Responsible for P&L management of the EMEA wireless market.
• EMEA budget planning, recruitment and performance management control.
• Sales process and governance development, and alignment with regional operations.
• Sales incentive planning to drive incremental business and reward breakthrough success.
• Effective management reporting and delegation for EMEA Wireless President.

CA

• Leadership of sales support resources to joint ventures in Germany, Turkey and Israel as well as developing markets in Middle East and Africa.
• Recruitment and development of an international, multi-disciplined support organisation.
• Managed sales planning & strategy, salesforce effectiveness, and regional product commitments.

CA

• Leadership of sales support to the Carrier Solutions business development organisation, identifying and driving incremental business opportunities.
• Bid Management execution and creation of pre and post sales engagement processes.
• Received Gold Pride Award for 1st Class Sales Support from EMEA President.

CA

Leadership of 25 person engineering, commercial and bid management team supporting Wireless successes in UK, Russia, Austria, Latvia, Poland, Belgium and Ireland. Received Wireless Networks award of merit for People Development 1997.

CA

Developing the Far East market with $100m breakthrough GSM win in Taiwan, leading to further success across China and transitioned skills to local sales and support teams within this strategic market.

Development and testing of GSM mobile and radio base station equipment, plus integration with Matra Base Station Controller and Ericsson Mobile Switching Centre. Delivered on-site Vodafone network testing and integration.