Kenneth Hooks
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Kenneth Hooks Email & Phone Number

Product Manager, Packaging Industry | Tool & Die Equipment | Customer Support & Solutions
Location: Springfield, Massachusetts Metropolitan Area, United States 5 work roles 3 schools
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Role
Product Manager, Packaging Industry | Tool & Die Equipment | Customer Support & Solutions
Location
Springfield, Massachusetts Metropolitan Area, United States

Who is Kenneth Hooks? Overview

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Kenneth Hooks is listed as Product Manager, Packaging Industry | Tool & Die Equipment | Customer Support & Solutions based in Springfield, Massachusetts Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Kenneth Hooks.

Kenneth Hooks previously worked as Technical Solutions Manager at Gerber Technology and Product Warranty Manager at Gerber Technology. Kenneth Hooks holds Bachelor Of Science - Bs, Business Administration from Westfield State University.

Profile bio

About Kenneth Hooks

I'm a Packaging Industry professional with 20 years’ experience managing products, operations, and sales for technology-based packaging solutions. I was able to improved my company’s bottom line through developing product expertise and serving as subject matter expert for all departments--the "go-to" person in my company for all product questions. I also have a successful background in both product sales and customer service, and am currently looking for a new product manager position.

5 roles · 38 years

Kenneth Hooks work experience

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Technical Solutions Manager

Tolland, Connecticut, United States

Promoted from Product Warranty to Technical Solutions, as packaging product expert and go-to person for global company’s state-of-the-art hardware and software solutions, reporting directly to Vice President of Innovative Solutions. ➜ Closely collaborated with Sales, Operations and Service groups to analyze customer needs and recommend new products. ➜.

2012 - 2019 ~7 yrs

Product Warranty Manager

Tolland, Connecticut, United States

➜ Oversaw the disposition of all spare parts returned from the field.➜ Established a warranty program with suppliers to recoup revenue for defective parts under warranty.➜ Developed OMB refurbished parts program, to offer customers alternative for spare parts at lower cost.➜ Oversaw the disposition of all spare parts returned from the field.➜ Established a.

2007 - 2012 ~5 yrs

Operations Support Manager

Manchester, Connecticut, United States

Second in charge of all operations for newly created Gerber Innovations Division, which oversaw development and sales of packaging industry equipment (laser systems and router systems for cutting and die boards; rule bender; water-jet system for cutting rubber).

2002 - 2008 ~6 yrs

Product Manager, Router Products Group

Manchester, Connecticut, United States

Continual promotions, from supervising customer service to customer support and product management, for the Scientific Products division of Gerber, focused on router products for packaging, and on computer-aided signage equipment.➜ Oversaw Product Development CNC Router group.➜ Implemented hardware and software beta testing program for CNC router group.

1999 - 2002 ~3 yrs
3 education records

Kenneth Hooks education

Certificate, Sap Order Management

Computer Associates

Certificate, Customer Centric Selling

Customer Centric
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What is Kenneth Hooks's role at their current company?

Kenneth Hooks is listed as Product Manager, Packaging Industry | Tool & Die Equipment | Customer Support & Solutions.

Where is Kenneth Hooks based?

Kenneth Hooks is based in Springfield, Massachusetts Metropolitan Area, United States.

What companies has Kenneth Hooks worked for?

Kenneth Hooks has worked for Gerber Technology, Gerber Innovations, and Gerber Scientific Products, Inc..

How can I contact Kenneth Hooks?

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What schools did Kenneth Hooks attend?

Kenneth Hooks holds Bachelor Of Science - Bs, Business Administration from Westfield State University.

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