Kenneth Hunt Email & Phone Number

Charlotte, NC, US

• Provide day-to-day operational leadership to 8 key facilities (Assisted Living, Memory Care and Independent Living) with 1600 units in the designated region. Define, manage, and execute the strategic business plan.
• Increased customer satisfaction to 95% and employee satisfaction by 20%
• Lowered controllable expense by an average of 10% for each community
• Increased census year over year and decreased turnover by 17%

• Promoted to a senior operations leader directing daily operations of multiple senior Active Adult living residence facilities in an assigned geographic area to ensure the highest quality processes and care per facility.
• Recruited to lead community operations development, logistics planning, resource allocation, financial management, hiring and performance management, training, and development, implementing sales initiatives, content.

Louisville, KY, US

• Spearheaded daily senior living community operations with 120+ residents, 20+ employees, and a budget of $5M, including hiring and developing team members, sales strategy, addressing safety issues, budget management.
• Saved a failing location by developing and executing a 90-day plan of strategic initiatives focused on improving housekeeping, staff engagement, activities, retention, enrichment program, and achieved a dining.
• Collaborated with 16 General Managers in development of management teams, including assistance with interviewing, hiring, training, coaching and counseling.
• Focused on building a collaborative culture and delivering exceptional resident services successfully eliminating resident move-outs and increasing retention.

• Directed sales and operations across multiple locations with 200 employees with an annual budget of $2M per location. Led expansion plans from 1 location, and growing to 10 East Coast locations resulting in a 98% staff.
• Created innovative branding and marketing campaigns to generate leads leveraging various media outlets and social media platforms, increasing individual and corporate memberships 40%.
• Served as an invited motivational speaker for radio programs, domestic and international corporate health fairs and fitness conventions on weight management and fitness training.
• Recognized as a Top 5 gym in the US for customer service and quality excellence by Talk of the Town, ranked as one of the “Top Five Bodybuilding Gyms in the US” by Muscle and Fitness magazine, and awarded a “Perfect.

Responsible for shaping the work environment, setting strategy, allocating resources, developing managers, building the organization, and overseeing operations.