QA project management; supervised project QA teams; formulated test strategies; led test cycle activities; reported QA status; led or supported unique ad hoc projects; managed and supported QA tools; hired, trained and mentored QA interns. Acted as Project Manager or Business Analyst on several projects. Coordinated planning, execution and reporting of System Integration Testing (SIT) and User Acceptance Testing (UAT) activities on both vendor and custom-built systems.• Coordinated UAT testing with over 10 business offices for PeopleSoft Campus Solutions / Human Capital Management split and upgrade projects.• Championed evaluation and implementation of Zephyr test case management tool. Migrated over 100,000 test cases from Quality Center. Adoption of new tool led to higher quality releases.• QA lead (and interim project manager) on overhaul of system for faculty researchers to disclose outside professional activities, resulting in a more efficient and user-friendly integrated system.• Generated data dictionary for endpoint device compliance systems feeding Device Registry. Created functional specs and mockups of endpoint compliance reports. Identified bad data in feeds, which was preventing correct matching of device registry records.• Migrated over 5,000 stories, bugs and tasks from vendor proprietary tool into Jira to facilitate issue workflow and provide management with greater transparency.• Jira administrator for QA team; created complex Jira queries and dashboards for waterfall and agile projects. Dashboards facilitated planning, more efficient workflow and faster issue resolution.• Trained over 150 campus users on QA tools and User Acceptance Testing. Also trained IT groups on QA tools. Enhanced project effectiveness, collaboration and reporting.• Recruited, interviewed, on-boarded, trained and mentored over 25 QA interns and consultants to support project needs with capable, cost-effective resources.

Led QA efforts on PeopleSoft (Student & HR Administration) and Research Compliance projects.• Developed framework for evaluating vendor's SIT test coverage of PS v9.0 Upgrade. Coordinated campuswide UAT, full system integration and parallel testing; and drove UAT testing to closure.• Led SIT of PS ELM v9 (learning management) upgrade and PS Time & Labor implementation.• Led testing of system for submittal and review of research protocols involving human subjects.• Led testing of Transactional Conflict of Interest system.• Developed Entrance and Exit Criteria for SIT and UAT phases; adopted by central QA team.

Tested artificial intelligence applications, including CALO, a desktop forerunner of Apple’s Siri assistant.

Instituted validation procedures and verified tools for developing engineering models. Conducted QA compliance audits. Championed best-practice processes, tools, metrics, and Six Sigma projects.

Directed testing of e-learning products (web, client). Hired, trained, and managed team of 5 QA engineers. Coordinated with offshore team.

Launched EPRI Software Acceptance Test Center. Developed acceptance testing standards for software created by EPRI R&D vendors. Trained and managed testing team. Provided training to vendors. Managed up to 9 employees and contractors.• EPRI software customer satisfaction ratings doubled within just 2 years.• Supervised over 100 acceptance tests annually of scientific and engineering software products.