Kenneth Wang Email & Phone Number

-Assisting clients through the entire sales process of a luxury vehicle purchase, representing the #1 rated and the highest volume BMW dealership in the entire country-Responding to high volume of internet generated leads, taking inbound calls, and assisting in-person inquiries-Awarded The Center of Profile and Achievements ranking for 2023- Bronze Level

Newport Beach, California, United States

- responding to customer Internet and phone inquiries for new and preowned inventory- monitor and tend to high volume of leads daily to drive internet and phone traffic into the store - set up appointments for in store visits and following up after and through out entire sales experience- understanding and providing consultative sales strategies for a diverse client base

Irvine

- Assist sales managers in tracking inventory, record keeping, and reporting requirements- Interact with customers in vehicle purchasing process and applying consultative selling strategies - Perform first and second deliveries of vehicles once purchased through different teaching methods- Overlook "Porsche Connect" activations for quarterly requirements of 80% and higher - Consistent communication with Porsche headquarters with any updates to relay to the dealership- 2020 Porsche Certified Brand Ambassador Training Program

- Promptly respond to general inquiries from staff, customers, and clients via phone and in person- Developed high customer satisfaction through daily interactions while promoting company values - Work effectively in a fast paced, team oriented environment- Recommended products to customers based on their needs and diets- Provided Mandarin translations to foreign customers to ease customer service interaction- May and December 2018 "Customer Service Employee of the Month Award"

Orange County, California Area

-Advised student about information regarding teaching credentials and Secondary Education-Maintained the front desk and assisted staff with inquires; which includes reviewing confidential files and using Excel to improve overall efficiency. -Created and edited brochures through the use of Publisher - Attended to emails and phone calls in a timely manner. - Operated office equipment. - Prepared for, and helped plan several events for the college throughout the year. (Ex. California Teacher Summit, Department Retreats...)

Huntington Beach, Ca

-Represented this organization in the Orange County area.-Advertised this race through Facebook and Twitter. -Handed out flyers to potential Color Runners.

Orange County, California Area

-Helped update social media and performed marketing projects. -Reciprocated outgoing emails and phone calls in a punctual manner. -Personally emailed over 370 organization in the OC area.-Marketed through Facebook, Twitter, and Yelp.

Fullerton

-Recorded minutes and attendance for all general body meetings, as well as board meetings. -Responsible for sending out weekly reminder emails through the use of MailChimp.

Northwood High School

-Managed the entire school's paper, can, and bottle recycling system. -Called and arranged for weekly truck pick up. -Delegated students for weekly paper bin pick up from each class room. -Raised over $3,000 from recycling.

Ux/Ui Design

- 240 hours of UX/UI design training -Case Study: META app -Case Study: Non Profit Redesign for Child Foundation

Bachelor Of Business Administration (B.B.A.), Marketing

Activities and Societies: Pi Sigma Epsilon

3.95 Gpa

Activities and Societies: -The Giving Tree - Environmental Club - Key Club-Principal's Honor Roll (2012-2014) - Charter Oak Award (2013)