• Accomplished ITIL certified ICT Manager with nearly two decades of experience in a multinational, localisation, and translation company.• Recognised for ICT leadership and strategy execution, able to efficiently manage and deliver multiple projects and objectives concurrently.• Led and program managed an international cross-functional team of 15 IT professionals over a 2-year transformation project. • Successfully managed budget, design, development, and implementation of complex change management solutions for strategic, key accounts, reducing project management time by 75%.• Spearheaded successful cloud migration projects (e.g., Office 365 migration, threat management endpoint solution, transition Microsoft Teams for communication, collaboration, and voice) from initial inception through to technical and interpersonal change management across global locations. • Strong relationship & stakeholder management skills, with a proven track record in managing relationships with internal and external stakeholders at multiple levels.• Recognised for exceptional analytical, problem-solving, project management, and interpersonal skills along with ability to communicate effectively across all levels.• Developed creative, agile ICT strategies, notably improving and growing client relationships.• Invited and presented as panellist at the XTRF Summit 2019, Krakow, Poland on the topic: "How to make money with XTRF".• Led company toward the achievement of ISO 9001 in 2008, EN 15038 in 2009 and ISO 17100 in 2016.
Listed skills include Information Technology, Project Management, Project Planning, Business Analysis, and 42 others.
