Kenneth Lavin Email & Phone Number

Los Angeles, California, United States

National Capital Region, Philippines

• Managing and maintaining SAP software systems to ensure that they are running smoothly and efficiently.
• Evaluating and implementing SAP software upgrades, patches, and enhancements.
• Monitoring SAP system performance and troubleshooting issues as they arise.
• Managing SAP user accounts and security settings.
• Collaborating with other IT staff, end-users, and management to define and prioritize SAP system requirements.
• Providing training and support to end-users on SAP system functionality.

National Capital Region, Philippines

• Mentoring and coaching junior marketing staff, providing guidance and support to help them grow and develop their skills.
• Perform initial checking on the marketing team's works and conduct necessary revisions to produce the final output.
• Planning and executing advertising and promotional campaigns across various channels, such as social media, email, and website.
• Collaborating with the creative team to develop marketing materials, including print and digital collateral, videos, and presentations.

National Capital Region, Philippines

• Creating and designing visual concepts, graphics, and layouts for various projects, including print and digital media.
• Collaborating with cross-functional teams to understand project requirements, objectives, and timelines.
• Creating designs that are visually appealing, on-brand, and meet project requirements.
• Managing multiple design projects simultaneously, ensuring that each project meets its deadline and budget.
• Maintaining a high standard of design quality and consistency across all projects and media.
• Managing website content, including images, videos, and written copy, to ensure that it is up-to-date and accurate.

Philippines

• Providing technical assistance and support to customers experiencing technical problems with software, hardware, or other electronic devices.
• Troubleshooting technical issues and providing guidance and support to customers to help them resolve their problems.
• Escalating complex technical issues to senior technical staff or management as needed.
• Documenting customer interactions, technical issues, and solutions in a ticketing system or other databases.
• Maintaining a positive and customer-focused attitude, and delivering exceptional customer service in all interactions.