Vcio, Cio Leadership Services
Current- As a member of the CIO Leadership Services team, I provide strategic, budgetary and operational guidance to our customers. Customers include a variety of industries but primarily focused on healthcare. Clients sized.
- Improved strategic planning through creation of road maps, strategic plans and interfacing with client executive leadership
- Restored customer confidence through focused operational and strategic leadership leading to retention of a $1.5m ARR client
- Improved customer cyber maturity scores by 20% while removing risks, through focused efforts on key security processes
- Led recovery efforts with multiple support teams on at-risk clients, ensuring their maintained their relationships
- Helped build critical scorecard framework and utilized to analyze customers, indicating areas for improvement