Kenneth Roberts Email & Phone Number

Phoenix, Arizona, United States

Provide exceptional guest services to internal and external guests while creating value for each individual guest.Responsible for the preparation, execution, completion, and clean-up of private events for social, corporate and internal clients.Coordinate and provide client, vendor and guest access to the facilities and support at venue as needed on day of event.Supervise a team of 10 event staff and third party vendors.Assist with all special/fundraising events and attend… Show more Provide exceptional guest services to internal and external guests while creating value for each individual guest.Responsible for the preparation, execution, completion, and clean-up of private events for social, corporate and internal clients.Coordinate and provide client, vendor and guest access to the facilities and support at venue as needed on day of event.Supervise a team of 10 event staff and third party vendors.Assist with all special/fundraising events and attend planning meetings.Maintain all event facilities and equipment inventory.Train incoming events staff.Oversee set up and facilitation of all alcohol service at private or internal events.Prepare weekly linen inventory and monthly liquor inventory. Show less

Phoenix, Arizona

Provide exceptional guest services to internal and external guests while creating value for each individual guest.Work collaboratively with internal staff and third-party vendors to ensure all events needs were met.Prepare, clean, set-up and breakdown all corporate, social and internal events.Maintain all event facilities and equipment.Prepare monthly liquor inventory.Oversee the set up and facilitation of all alcohol services during private and internal events.Provide… Show more Provide exceptional guest services to internal and external guests while creating value for each individual guest.Work collaboratively with internal staff and third-party vendors to ensure all events needs were met.Prepare, clean, set-up and breakdown all corporate, social and internal events.Maintain all event facilities and equipment.Prepare monthly liquor inventory.Oversee the set up and facilitation of all alcohol services during private and internal events.Provide audio/visual technical support for private and internal events.Assist with all special/fundraising events and attend planning meetings. Show less

Phoenix, Arizona

Phoenix, Arizona

Provide exceptional guest services to internal and external guests while creating value for each individual guest.Respond to guest inquiries and complaints in a friendly, helpful and professional manner.Operate a POS register, processing credit card and cash transactions.Assist in the training of new incoming ambassadors.Operate a 36-seat carousel ride.

Glendale, Arizona

2015-2016 Arizona Cardinals Season2016 Fiesta Bowl (Norte Dame @ Ohio State)2016 BCS National Championship (Alabama @ Clemson)

Phoenix, Arizona

Distribute Playball Programs before games.Assist with pre-game ceremonies (National Anthem, First Pitch).Execute promotions at specific times during the game.Distribute coupons/promotional giveaways after each game.Select participants for on field promotions.Escort promotions participants on and off of the field.

Scottsdale, Az

Supervise event staff and assigned specific duties.Setup meeting spaces according to the clients' specifications.Assemble and breakdown tables, chairs, stages, dance floors, etc.Ensure all meeting spaces were clean and well maintained.Handle any guest requests.

Tempe, Arizona

Manage all event staff.Post events to the schedule and schedule employees.Hire new staff that fit company culture and core values/Terminate staff.Organize training sessions.Conduct quarterly performance reviews.Conduct weekly staff meetings.Review all post event reports and resolve any issues.Approve employee timesheets.

Tempe, Arizona

Find quick and safe solutions to problems that may arise on events.Directed and assisted the production staff with setup and tear down.Ensured client satisfaction, event flow, and production quality.Point of contact between client and event staff.Evaluate event services and provide recommendations for future improvements.Maintaining workplace, project and site safety at all times.Assist with lighting, video, and audio setup.Build truss structures, ran various cables… Show more Find quick and safe solutions to problems that may arise on events.Directed and assisted the production staff with setup and tear down.Ensured client satisfaction, event flow, and production quality.Point of contact between client and event staff.Evaluate event services and provide recommendations for future improvements.Maintaining workplace, project and site safety at all times.Assist with lighting, video, and audio setup.Build truss structures, ran various cables and aiding in logistics of event equipment.Load and unload production related trucks. Show less

Tempe, Arizona

Maintain workplace, project and site safety.Supervise event staff.Assist in set up and tear down of events.Put together picklists.Create setup designs.Pickup and delivered equipment.

Phoenix, Arizona

Processed digital and 35mm photosProvided exceptional customer serviceOperated a cash registerBalanced registers and count deposits

Tempe, Arizona

Planned and promoted a reoccuring Third Thursday eventBooked live entertainmentSet up/Teardown events

Phoenix, Arizona

Supervised a crew ranging from 5-20 peopleHandled customer service concerns and complaintsBalanced cash registers and counted depositsMaintained workplace safety and cleanlinessTrained new employees

Phoenix, Arizona

Set up and teardown concertsFielded phone callsMonitored practice roomsTrained incoming staffAssisted instructors in daily operations

Bachelor Of Interdisciplinary Studies, Small Business/Special Events Management

Certificate Of Completion, Special Events Management

Associates Of Applied Sciences, Music Business