Kenneth Nelson Email & Phone Number

Expanding focus to include Personal Change Management Coaching. All organization, process and technology changes must engage and connect with their employees and leaders in a personal way. We infuse change with alignment and engagement throughout the change management cycle and across all organizational boundaries. Successful change management ensures that Information Technology teams are an integral part of the change plan and process.Earlier engagements include Strategic Planning, Product Delivery Studies for Financial Services companies, and Program Management of enterprise-wide change initiatives in Payroll, Payment Processing, Recruitment and Financial Industries.

Attending Networking Events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions

Alpharetta, Georgia, Us

Responsible for continuous improvement of onshore and offshore teams' maintainance, enhancement and testing of multiple lines of legacy software for the Shipping Container Industry. Led teams in the performance testing of the initial country-wide WAN configuration and delivery of new mission critical software solution.

Mountain View, California, Us

Led teams responsible for business engagment and software development of CRM and other Contact Center enabling solutions and infrastructure supporting 5000 agents located across the world in collaboration with 3rd party suppliers.Establish and drive continuous improvement of IT process for meeting enterprise-wide business requirements for software testing environments. Developing and maintainingo a formalized and reliable process for scheduling, preparing, and migrating testing across the software development life cycle for all business units including pre-production performance metrics.

Growing the account through deep relationships with business and Technology leaders and leading over 100 software engineers develop and test software solutions tailored to and exceeding the requirements of a global company including Oracle Financials and Human Resources applications.

Pioneered explicit alignment between business strategy and IT initiatives by driving both Enterprise Strategic Planning and IT, Network and Voice communications. Planned and executed overall strategy and implementation of cost reductions in business operations by applying innovative technologies and business process improvements.

Madison, Wi, Us

Madison, Wi, Us

Madison, Wi, Us

Professional Development Ceus, Individual And Group Development

Masters, Change Management And Policy Studies