- Defined the release plan, led agile ceremonies, and created a structured approach to the digitization of client data capture for 130+ forms resulting in a pilot release to over 60 users – increasing process efficiency and decreasing fulfillment time by 25%- Performed data mapping on extracted data, created use case and sequence diagrams and defined API endpoints to integrate key application services for a digital bank - Managed the product backlog, defined functional requirements, and established design principles for a predictive intelligence Customer Relationship Management System – releasing to 80 Advisors and internal support users

- Drove the release of the client onboarding application process by defining MVP for a digital credit card platform- Performed market analysis and proposed future roadmap for the digital strategy of a Canadian digital credit card platform

Legal and Corporate Communications Intern.

Audit and Assurance - Technology, Info-Communications and Entertainment (TICE)

Completed manual, of company system, for training purposes