Kenneth Pulliam, Lcs Level 1A

Kenneth Pulliam, Lcs Level 1A Email and Phone Number

Data Analyst at Solve Complex Issues Through Process Improvement | Develop and Communicate Reporting @
Kenneth Pulliam, Lcs Level 1A's Location
Newark, Delaware, United States, United States
About Kenneth Pulliam, Lcs Level 1A

I am a Forward-thinking Data Analyst with background in Compliance, Project Management, and Back Office Management. I use LEAN Methodology to identify and target enhancements and execute solutions. I develop ad hoc reporting for business needs. I have proficiencies in using SAS and SQL. I'm known for exceptional written, oral, and strong presentation proficiencies in collaborating with teams. Some of my accomplishments are: Analyzed and implemented policy change, decreasing customer complaints by 36% Improved case management tool, verifying inventory was in line with regulatory timeframes and decreasing regulatory losses by 20% since implementation. Supported new workflow development, identifying root causes and reducing case creation by 70% during pilot phase.I am skilled in the following: Team Building and Management Compliance Management Risk Management Microsoft Office Proficient Strong Communication Skills Process Mapping and Execution Available to discuss new opportunities, please contact me directly at kennethpulliamjr@gmail.com

Kenneth Pulliam, Lcs Level 1A's Current Company Details
Solve Complex Issues Through Process Improvement | Develop and Communicate Reporting

Solve Complex Issues Through Process Improvement | Develop And Communicate Reporting

Data Analyst at Solve Complex Issues Through Process Improvement | Develop and Communicate Reporting
Kenneth Pulliam, Lcs Level 1A Work Experience Details
  • Solve Complex Issues Through Process Improvement | Develop And Communicate Reporting
    Data Analyst
    Solve Complex Issues Through Process Improvement | Develop And Communicate Reporting Oct 2017 - Present
    Analyst responsible for investigative analysis of furnishing data to determine root cause of complex issues. Responsible for providing reporting to all lines of a business.
  • Barclaycard
    Disputes Team Manager (Business Analyst)
    Barclaycard Apr 2015 - Oct 2017
    Newark Delaware
    Supervised 40 agents in back office environment. Reported and developed key performance indicators to senior management. Delivered performance metrics in monthly, quarterly, and daily business meetings.
  • Barclaycard
    Disputes Facilitator
    Barclaycard Jul 2013 - Apr 2015
    Newark Delaware
    Provided guidance to staff with making decisions on difficult dispute cases. Researched and rekeyed failed financials. Approved high dollar cases and verbiage in letters. Supported new hire training and development.
  • Barclaycard
    Senior Disputes Advisor
    Barclaycard Jan 2003 - Jul 2013
    Newark Delaware
    Advised cardholders of billing dispute rights through processes of regulation Z, regulation E, MasterCard, Visa, and American Express. Processed all levels of billing dispute cycle and received escalated manager calls. Provided new hire training and development.

Kenneth Pulliam, Lcs Level 1A Education Details

Frequently Asked Questions about Kenneth Pulliam, Lcs Level 1A

What company does Kenneth Pulliam, Lcs Level 1A work for?

Kenneth Pulliam, Lcs Level 1A works for Solve Complex Issues Through Process Improvement | Develop And Communicate Reporting

What is Kenneth Pulliam, Lcs Level 1A's role at the current company?

Kenneth Pulliam, Lcs Level 1A's current role is Data Analyst at Solve Complex Issues Through Process Improvement | Develop and Communicate Reporting.

What schools did Kenneth Pulliam, Lcs Level 1A attend?

Kenneth Pulliam, Lcs Level 1A attended Rowan University.

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