Kenny Morrow Email & Phone Number

7 Easton Oval Columbus Ohio 43219

• Process and research wires in Resware system received via group email box.• Submit mortgages, deeds that need to be recorded using EPN system.• Scan and upload mortgage documents into Resware • Mail in mortgages, deeds, conveyance forms(when applicable) and fee payment to appropriate county recorder/auditor

7 Easton Oval Columbus Ohio 43219

 Deposit checks Review loan information in Unifi and NetOx systems then approve funding for loans. Generate and save reports in Crystal. Research checks to either deposit or forward to correct department.

7 Easton Oval Columbus Ohio 43219

 Deposit checks Review loan information in Unifi and NetOx systems then approve funding for loans. Generate and save reports in Crystal. Research checks to either deposit or forward to correct department.

Providence, Rhode Island - Remote

• Processed government guaranteed business loans in preparation for closing within expected service levels.• Obtained all necessary collateral reports and information required to meet the terms and conditions of credit approval and of government agency requirements.• Worked with UCC secured, titled collateral, commercial real estate, construction, refinance, and business acquisitions.• Prepared all documentation necessary to properly close and document government guaranteed business… Show more • Processed government guaranteed business loans in preparation for closing within expected service levels.• Obtained all necessary collateral reports and information required to meet the terms and conditions of credit approval and of government agency requirements.• Worked with UCC secured, titled collateral, commercial real estate, construction, refinance, and business acquisitions.• Prepared all documentation necessary to properly close and document government guaranteed business loans.• Ensured loans are closed, documented, and disbursed in compliance with SBA/USDA regulations.• Ensured proper loan and collateral documentation by staying abreast of and interpreting various laws, regulations, policies, and procedures of loan documentation.• Monitored and sometimes directs monetary disbursements as well as involvement in post-closing quality control. Show less

3415 Vision Drive Columbus Ohio 43219

Managed monthly Investor reporting, processing, reporting and reconciling mortgage relocation subsidies. Posting recast maintenance updates on mortgage loans.Improved and streamlined the mortgage relocation subsidy setup process by working with a team to develop systemic or operational solutions that create process improvement like transitioning to a paperless platform.• Presented information to the Investor Teams by generating monthly reports using detailed excel spreadsheets that… Show more Managed monthly Investor reporting, processing, reporting and reconciling mortgage relocation subsidies. Posting recast maintenance updates on mortgage loans.Improved and streamlined the mortgage relocation subsidy setup process by working with a team to develop systemic or operational solutions that create process improvement like transitioning to a paperless platform.• Presented information to the Investor Teams by generating monthly reports using detailed excel spreadsheets that show mortgage loans that have recast maintenance updates processed during current month so the team can draw accurate conclusions and make strategic decisions.• Improved and streamlined the mortgage relocation subsidy setup process by working with a team to develop systemic or operational solutions that create process improvement like transitioning to a paperless platform.• Presented information to the Investor Teams by generating monthly reports using detailed excel spreadsheets that show mortgage loans that have recast maintenance updates processed during current month so the team can draw accurate conclusions and make strategic decisions. Show less

3415 Vision Drive Columbus Ohio 43219

Processed quality control audits for the payment research team by paying close attention to detail and using expert problem-solving abilities to ensure there were no errors that would result in a bad customer experience.• Audited various payment research team routes to make sure processor did not make an error which would result in errors on loans.• Audited the $5,000.00 and over refund report to make sure processor that worked the report worked all items over $5,000.00 and all the… Show more Processed quality control audits for the payment research team by paying close attention to detail and using expert problem-solving abilities to ensure there were no errors that would result in a bad customer experience.• Audited various payment research team routes to make sure processor did not make an error which would result in errors on loans.• Audited the $5,000.00 and over refund report to make sure processor that worked the report worked all items over $5,000.00 and all the items had been accounted for by the processor.• Provided feedback to processor on work that needed to be corrected. Show less

3415 Vision Drive Columbus Ohio 43219

Worked emails and routes opened by customer care group regarding calls from customers.• Researched customer correspondence and responded back to customer regarding their loan request.• Worked overage reports on loans that were paid in full or lines of credits that had a zero balance. I would refund overage to customers by issuing a check.• Research missing customer payments and adjust the loan(s) if necessary. I would then send correspondence notifying the customer(s) of the… Show more Worked emails and routes opened by customer care group regarding calls from customers.• Researched customer correspondence and responded back to customer regarding their loan request.• Worked overage reports on loans that were paid in full or lines of credits that had a zero balance. I would refund overage to customers by issuing a check.• Research missing customer payments and adjust the loan(s) if necessary. I would then send correspondence notifying the customer(s) of the result.• Generating funds movement via check or funds management system to have money moved or refunded to the correct customer. Show less

370 South Cleveland Ave, Westerville Ohio 43081

Worked in the photocopy and research department. Provided photocopy and other research information requested by internal and external customers.

Bachelor'S, Consumer Affairs

Education record