Kenneth Sahlberg Email & Phone Number

Copenhagen, Capital Region, Denmark

TDC NET is creating tomorrow’s digital infrastructure, so Denmark can continue to be at the forefront. We want to provide the most powerful fixed-line and mobile networks and make using them easy to everyone. So we can stay well connected.

Copenhagen, Capital Region, Denmark

Copenhagen Area, Capital Region, Denmark

AAB is a public housing association. AAB has existed since 1912 and is Denmark’s oldest and largest public housing association.Sitting as chairman of my housing association.Responsible for the daily operation in the departmentStaff responsibility for 1 employeeResponsible for ongoing negotiations with suppliers and partnersResponsible for planning the department’s operational budget in cooperation with AAB HQMain contact person for the department towards AAB’s HQSelected Results:Balcony Project: Completion of 56 balconiesKitchen project: New kitchen for the residents who want to change their old kitchen

Copenhagen Area, Denmark

Volenteer work

Copenhagen Area, Capital Region, Denmark

AS3 BtB is a Nordic consulting firm, which provides services within Outplacement, Coaching, Stress and Wellbeing and more.Responsible for the quality management and optimization of services provided to the customers, including dashboards and reporting to management team and communication to customers:Specific tasks:Quality control of KPI’s and evaluationsProject Manager on various projects, incl. a new SharePoint structure, a new evalu-ation setup in SurveyXact and the implementation of a new CRM system (MS Dy-namics)Responsible for the development and updating af all processes, procedures and flowcharts within the organisationGDPR responsible in AS3 BtB, incl. Project Manager for the implementation of the EU General Data Protection Regulation (GDPR) in AS3 BtBResponsible for evaluations in relation to AS3 candidates (Outplacement)And much much more...

Valby

Increase is a full-service customer experience agencyResponsible for driving campaigns and optimizing their performance. Keeping track of budgets and allocating the right resourcesSpecific tasks:Driving campaigns and keeping focus on they deliver to agreed targetCoordination of resources, planning and communication with clientsPreparation of communication flows

Copenhagen Area, Denmark

Telia is an international telecommunications company, which provides internet, tv and mobile services. Responsible for driving delivery projects across the Nordic region, assuring they met the expected delivery on time and on budget. Other responsibilities were being the main driver for internal projects in the department, e.g. the implementation of a new CRM system, new invoicing procedures and processes in general. I was also overall respon-sible for the quality assurance and compliance within the departmentSpecific tasks: Project management and coordination, on both large and small scale, internal and external projectsHosted workshops in relations to sales activities. Also host at several client meetings in relation to ongoing activitiesResponsible for the development and updating af all processes, procedures and flowcharts within the organisationRevenue assuranceStakeholder management, both in relation to our clients, and internally in the organisation across the NordicSelected Results:Successfully drove a delivery project, of 200+ connections in the Nordic countries, on time and on budget.Spearheaded a successful implementation project of a new CRM system (MS Dynam-ics), in the department.Main driver on an invoicing clean-up project within the department, that resulted in increased revenue of 1,4 mill dk per year

Copenhagen Area, Denmark

NASDAQ is a US electronic stock market. NASDAQ is the stock market in the world with the most listed companies. My main responsibility was the handling of Danish and international clients, which in-cluded publication of news and press releases, daily customer service etc.

Copenhagen Area, Denmark

AOL Advertising.com provided advertisers, agencies and publishers the most powerfull, comprehensive and effective online advertising tools available anywhere. I was responsible for implementing campaigns for Danish and Nordic clients and ongoing analysis of the campaigns in order to make sure they delivered as agreed.

Copenhagen Area, Denmark

Danish Broadband delivered broadband fibre optic network to customers across the country. Both via own cabling and in cooperation with the Danish energy companies.My main responsibility was as Project Manager, on projects relating our collaborators in the energy sector, which included: Campaigns, information to customers, and internally in the company, migrations and general proceduresSelected results: Project manager for the preparation and implementation of a new billing system,Migration of 1400 customers, regarding termination of subsidiary (FTH Bredbaand / SEAS-NVE),Migration of 350 customers regarding the termination of subsidiary (FTH Bredbaand / DONG Energy).

Frederiksberg, Copenhagen

GoExellent is a call centre company in Northern Europe, headquartered in Sweden.My main responsibility was performing back office work, which included analysis, statistics and reporting of the whole production. Responsible for handling e-mail responses from customers on behalf of our largest client. I was also project participant on various projects, including the development of a new billing system, and the ongoing development of the system.

Academic Profession (Ap), Communication And Media Studies

Certified Scrum Master

Prince2 Certification, Prince2 Certificering

Education record