Kenneth Smith Email & Phone Number

Orlando, Florida, United States

• Responsible for Service and Support for the TAIT Orlando office
• Responsible for responding to support requests from customers.
• Developed and maintained relationships with customers through regular engagement.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Identified plans and resources required to meet project goals and objectives.

Orlando, Florida Area

• Planned, scheduled, and delegated daily work to team of employees.
• Mentored junior technicians in maintenance, repair, and reporting duties.
• Repaired, upgraded, and inspected electronic, electrical, and mechanical systems.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Maintained accurate records of malfunctions, installations, and service calls according to Universal guidelines.
• Adhered to established policies and standards to safely complete projects.

Orlando, FL

• Conducted tests of components and systems to evaluate performance and identify concerns.
• Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events.
• Captured and recorded audio using standard field audio equipment.
• Provided audio mixing and recording expertise to field and studio-based productions.
• Operated, maintained, and repaired PA control, stage monitoring, amplification and instrument and vocal reinforcement to support the highest overall sound quality.
• Set up soundboards, microphones, amplifiers, audio lines, monitors, and speakers to satisfy production needs for live and taped programming.

Orlando, Florida Area

• Motivated and trained employees to maximize team productivity.
• Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
• Compiled training materials for new employees and tracked skill development.
• Conducted root cause analysis in deficient areas to identify and resolve issues.
• Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.