Kenneth Smith Email & Phone Number

Orlando, Florida, United States

• Responsible for Service and Support for the TAIT Orlando office• Responsible for responding to support requests from customers.• Developed and maintained relationships with customers through regular engagement.• Cross-trained existing employees to maximize team agility and performance.• Maximized performance by monitoring daily activities and mentoring team members.• Identified plans and resources required to meet project goals and objectives.• Met project deadlines without sacrificing build quality or workplace safety.• Installed and provided technical support for equipment.• Managed multiple ongoing projects at any given time.

Orlando, Florida Area

• Planned, scheduled, and delegated daily work to team of employees.• Mentored junior technicians in maintenance, repair, and reporting duties.• Repaired, upgraded, and inspected electronic, electrical, and mechanical systems.• Performed troubleshooting and diagnosis on malfunctioning equipment.• Maintained accurate records of malfunctions, installations, and service calls according to Universal guidelines.• Adhered to established policies and standards to safely complete projects.

Orlando, Fl

• Conducted tests of components and systems to evaluate performance and identify concerns.• Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events.• Captured and recorded audio using standard field audio equipment.• Provided audio mixing and recording expertise to field and studio-based productions.• Operated, maintained, and repaired PA control, stage monitoring, amplification and instrument and vocal reinforcement to support the highest overall sound quality.• Set up soundboards, microphones, amplifiers, audio lines, monitors, and speakers to satisfy production needs for live and taped programming.

Orlando, Florida Area

• Motivated and trained employees to maximize team productivity.• Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.• Compiled training materials for new employees and tracked skill development.• Conducted root cause analysis in deficient areas to identify and resolve issues.• Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.