Kenneth Tan Email & Phone Number

Western Australia, Australia

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Australia

• I provide the VIP Gaming management with insight and recommendation of current strategic development action plan. I drive the identification, quantification and prioritisation of potential business opportunities.
• Justification of policy changes for the number of guests in tandem with the overall Drop ratio.
• Visitation numbers by Membership Tiers were analysed over 6 months and by business segments of Table Games & Gaming Machines and how promotions and events affect the outcome and revenue Show less

Australia

• I formulate, consolidate and analyse patron’s turnover per hour statistics in creating base target for new patron acquisition into the Pearl Room. I also identify pain points and provide corresponding solution for.
• Qualified 80% of all new Pearl Room members through… Show more I formulate, consolidate and analyse patron’s turnover per hour statistics in creating base target for new patron acquisition into the Pearl Room. I also.
• Qualified 80% of all new Pearl Room members through effective tracking of patrons’ ratings in tandem with Table Games managers and Dealers
• Accounted for almost 70% of all new membership applications by developing customised strategy for the Asia segment patrons. Show less

Australia

• As a VIP Premium Host, I consistently ensure that all VIP patrons have the best customer service and continue to choose to spend their time Crown Perth for their gaming activities. I maintain a professional demeanor at.
• Rebranding of Human Resource Crisis Management Plan and PowerPoint Presentation
• Secondment roles to Human Resources, Work force Planning and International VIP Executive
• Selected as VIP Room Dealer
• Dealer Championship Nomination
• Nominated for Table Games Start Award in January 2014

Australia

Engage in several projects in the Areas of Human Resources, Strategy & Gaming Finance and International Operations

Australia

Australia

• As an Organisation Consultant, I analysed operations, processes and management of the business as a whole. I provided direct advice, guidance and oversight to executives, human resources departments and managers. I.
• Current clients are the result of exceptional relationship building and customer retention over the years while I was living in Singapore and France and Australia Show less

France

• At the SCP Massart Law Firm, I applied a change management process and tools to create a strategy to support adoption of the changes required by a project. I supported the design, development, delivery and management.
• Recommended and implemented filing system revamp boasting productivity by 50% to 3000 files
• Increased department revenue generation by about 15% over 3 years
• Increased profitability by 15% through cost reduction in postage by streamlining processes
• Introduced social events monthly for bonding and team building
• Designed individual appraisals and customised reward schemes

France

• I created detailed reports with research findings and analysis to inform marketing strategies, provided written documents and verbal presentations for each client to guide the creation of new marketing plans and.
• Bar-cafe (capacity 200 people)- Increased patronage and 30% profit margin over 12 months by introducing theme nights and Asian food tasting menus
• Restaurant (capacity of 50 people)- Expanded menu to include Asian flavours and extended reach by targeting Asian students through promotional coupons distribution saw a 20% increase in revenue over 6 months
• Special Event, Quarterly (capacity of 1000 people) - Increased awareness by targeted online and direct marketing focus resulted in 30% increase in ticket sales followed by 10% profit by 4th quarter Show less

Thailand

• Client: USD 150 million construction project with Credit Swiss, CBRE, Investors and RCH In this role, I prepared and delivered specified contract deliverables and scheduled resources and held the responsibility for.
• Verified the stated budget against the physical entities on site of two 40 story buildings and investigated its shortcomings
• Uncovered a 6 million-dollar discrepancy between the proposed revenue of 142 villas and the actual 148 villas on-site
• Recommended an internal inquiry and re-evaluation of the project, saving a potential 100 million if the project continued Show less

Singapore

• As my own boss, I developed and implemented business, marketing, promotional and sales plans and created and implemented innovative training programs. I managed all aspects of the company, mentored and trained 8 team.
• Generated positive cash flow from the onset of training project in the Education & Training sector
• Streamlined operations and obtained profit margin of 30%-60% within 6 months
• … Show more As my own boss, I developed and implemented business, marketing, promotional and sales plans and created and implemented innovative training programs. I managed all aspects of the company, mentored and.
• Expanded company hiring 8 employees in 4 years
• Increased and diversified educational product offerings by 50%

• My client Dr. Richard Helfer, currently the CEO RCH International was the founding Chairman Raffle International (1989 to 2003) and concurrently held position as President and Chief Executive Officer of Raffles.
• Attended high profile meeting with owners and chairman of hotel groups
• Created and developed feasibility study framework surveys. Show less