Kenneth Taylor Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Phoenix, Arizona Area

Planned, coordinated, directed and monitored all operational and financial aspects of the region, as well as developed and executed strategy to maximize performance. Oversaw 11 Health Care Centers with 300 employees and managed an operating budget of $100M+. In dyad partnership with medical directors, provided effective leadership to managers, supervisors and clinical staff while monitoring the delivery of quality, cost-effective patient care.

Phoenix, Arizona Area

Skilled in operational improvement of employed hospital-based physician practices, including Hospitalists, Anethesia, and Emergency Medicine. Thirty programs in 9 states with 200+ employed providers and annual gross operating revenue of $100MServed as an internal consultant, performed onsite program assessments and provided actionable recommendation, identified $4.4M in savings opportunities via operational improvements and served as a resource to help implement

Phoenix, Arizona

Physician Practice Operations at Abrazo Medical GroupDirected Phoenix market operations for 15 area medical clinics, including oversight of 250 medical office and support staff and 90 employed providers, with 10 direct reports. I was accountable for primary care and specialty service lines within the physician network: Cardiology, Trauma Surgery, General Surgery, Bariatric Surgery, and Orthopedic Surgery. Key achievements include:▸ Played a key role in organizational growth, which included on-boarding new providers, opening acquired practices with employed physicians taking over the patient panel, as well as moving existing clinics to better locations.▸ Conducted staffing analysis and implemented an organizational restructuring; this included performing a managerial knowledge needs assessment and creating a training plan.▸ Improved recruitment processes, which eliminated the use of temporary staffing agency and resulted in cost savings.▸ Reduced over time from 3% of salaries to less than 1% of salaries, which helped to reduce labor costs.▸ Played a key role in improving revenue cycle key performance indicators; this included a reduction of charge holds to <5% of charges.

Phoenix, Arizona Area

Operational and financial responsibility of the Hospitalist and Intensivist Divisions, operating in 12 Banner Health System hospitals as well as Behavioral Health and Palliative Care service lines. I defined and implemented strategy for outcomes and operations working with five direct reports, medical directors, and local site physician leads. Key achievements include:▸ Created and maintained strong partnerships with 300+ hospital-based physicians, advanced practice providers, and health system leadership to achieve goals and strategic initiatives.▸ Optimized salary expense by successfully revising physicians’ productivity expectations.▸ Developed and implemented quality-based compensation plan that aligned with hospital incentives.▸ Replaced four contracted groups with internal employed hospitalist model to align with employed model and improve quality and control cost.▸ Started three new hospitalist programs at acquired hospitals; ensured a seamless integration for new employees.

Phoenix, Arizona Area

Accountable executive for the Hospitalist and Intensivist division for Banner Medical Group, Arizona West and East regions, which currently comprises of operations at 8 Banner Health System hospitals in the greater Phoenix area.

As Director of Operations, I oversaw day-to-day operations of seven area medical clinics with 150 medical office and support staff and 50 employed physicians, as well as six direct reports. I managed revenue and expenses, operational efficiencies, and positive relationship development.Key achievements include:▸ Piloted successful care team delivery model that increased patient access and physician productivity at reduced cost.▸ Integrated four additional clinics into the network that improved financial performance as well as patient, provider, and employee satisfaction within the new clinics.▸ Facilitated network-wide Electronic Medical Record implementation; these efforts improved patient care and increased expedited access to information.

Multi-State Agency with 150 employees in 6 Branches in Idaho and Oregon.Supervised sales and marketing team to achieve aggressive business development goals. I managed staff, budget, growth goals, service quality, regulatory compliance, and customer satisfaction. Key achievements include:▸ Tracked and analyzed results, communicated strategic implications, and developed impactful programs to facilitate growth within the defined target market.▸ Created a new marketing plan that led to a 25% increase in average weekly admissions.▸ Launched a web-based Customer Relationship Management system to improve productivity and track performance.

Served as the Food Service Director and took on additional tasks as Director of Marketing and Public Relations. I managed communications, marketing/advertising, media and community relations, budget, website development, and special event planning. I promoted hospital's interests as Public Information Officer, with an emphasis on healthcare-focused outreach. Key achievements include:▸ Reduced public relations budget 10% by bringing photography, graphic design, and website development in-house.▸ Boosted public awareness of hospital via radio interviews and numerous print articles, including 35+ press releases and publications in six newspapers and magazines.▸ Planned and executed PR events that served 1000+ guests, including annual fundraising golf tournament.

Acute care facility with 49 beds and managed volume totaling $1,200,000.* Supervised 23 employees in food service production, including: cafe and catering services; espresso bar; and clinical team that provided dietetic services and over 10,000 meals a month. * Created and implemented new patient and retail menu* Improved patient satisfaction scores over 10% and increased annual café sales by 35%.* Increased managed volume by 20%.* Conceived and executed 24-hour guest room service program.* Led initiative for diabetic education program.* Coordinated and facilitated staff education program 7 Habits of Highly Effective People.

Mba, Business

Ba, Psychology