Kenneth Tierney Email and Phone Number
Kenneth Tierney work email
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Kenneth Tierney personal email
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Strong, committed relationship management is critical to success in any industry. I have proven accomplishments as a leader in relationship building and support, business development, and operations. My accomplishments include a track record of client growth, exceeding goals while reducing losses for clients and my company alike, and creating efficiencies in the operational space. I am committed to utilizing collaboration, team work, and positive engagement with clients and my staff. As a operations vice president - overseeing more than 300 employees - I was dedicated to increasing an inherited net promoter score (NPS) of 54 for my group. Through inclusive team involvement and supportive leadership in just 18 months the score increased to 71.I easily leverage my diverse banking background to maximize client and operational achievements. I have comfort and am easily adaptable to settings that require C-Suite engagement and consistently create and speak to details in presentations and materials for monthly executive reviews. Key Core Competencies include:• Relationship Building • Motivational Leadership • Business Unit Triage • Analytical Review• C-Suite Engagement • Technology Solutions • Operational Controls • Client Consulting• Contract Negotiations • Project Oversight • System Implementation • Mortgage Banking
Computershare Loan Services
View- Website:
- computershareloanservices.com
- Employees:
- 354
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Computershare Loan ServicesChandler, Az, Us
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Vice President - Transaction ManagementComputershare Loan Services Dec 2017 - PresentUs
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Vice President, Operations - Advance SolutionsDitech Financial Llc Mar 2015 - Jun 2017Responsible for the operational leadership of 320+ global FTE/FTC in seven locations, performing end-to-end corporate advance processing ownership, 571 & 104 GSE reimbursement filings, PMI claim filing, prior servicer/investor indemnification claims, and intradepartmental process improvement. Accountabilities included development and motivation of team members, weekly partnership engagement with C-Suite, daily utilization of trend reporting and analytics to identify and resolve risk, and providing feedback to upstream teams for error resolution. Emphasis on minimizing losses, creating efficiencies, maximizing vendor relationships, and balancing monthly and annual plan goals and deadlines in a fast-paced, high-dollar, high-stress environment.
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Business DevelopmentDitech Financial Llc Jul 2012 - Mar 2015Expanded Ditech’s captive subservicing and MSR portfolios by cultivating industry relationships – utilizing CRM technology - resulting in an increased marketplace for acquisitions. Primary responsibilities included sourcing new relationships via conferences and industry connections, growing and supporting existing relationships, providing business cases and recommendations for purchase and acquisition opportunities. Main point-of-contact between client, legal team, operations, and counterparties on LOIs, pricing analysis and negotiation, due diligence, purchase and service agreements, and other contractual reviews.
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Portfolio ManagerDitech Financial Llc Sep 2008 - Jul 2012Initial member of Ditech’s client advocate group, responsible for consulting relationships with the largest subservicing clients ($45 billion+ in assets under management). Participated in department growth to a multilayered team of 20+ employees. Anticipated clients’ needs while monitoring portfolio performance, identifying trends and utilizing findings to improve performance, processes, oversight, and reporting. Facilitated monthly performance reviews with clients’ C-Suite leadership team, executive management, and operators, ensuring performance was conveyed with the appropriate context to highlight added value created via the Ditech processes. Acted as a client liaison by collaborating on strategy while driving implementation with internal operational units.
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Lead Claims SpecialistAurora Loan Services Dec 2005 - Aug 2008Englewood, UsManaged relationships with investors, sellers, servicers, and claims team to reach an agreeable fiduciary settlement on individual and bulk repurchase and indemnification claims. Focused on creating efficiencies for the tracking of claims in the pipeline, claim review, and resolution stages. Responsible for a staff of 15 tasked with the development of sound legal arguments for lawsuits against noncompliant sellers. -
Operations Team LeadClayton Fixed Income Services/The Murrayhill Company Dec 2003 - Dec 2005Engaged with investors and other service providers to convey clients’ requests and produce a tailored, investor specific product. Managed a team of 14 Operations Analysts with a specific focus on empowerment and team building to assist them in making make educated decisions while providing an exceptional product for the client. Drove development of simplified reporting and research review process via stored logic and formatting.
Kenneth Tierney Skills
Kenneth Tierney Education Details
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University Of Arizona - Eller College Of ManagementBusiness/Managerial Economics
Frequently Asked Questions about Kenneth Tierney
What company does Kenneth Tierney work for?
Kenneth Tierney works for Computershare Loan Services
What is Kenneth Tierney's role at the current company?
Kenneth Tierney's current role is Relationship Management | Business Development | Client Liaison | Operations Leader.
What is Kenneth Tierney's email address?
Kenneth Tierney's email address is kp****@****ail.com
What schools did Kenneth Tierney attend?
Kenneth Tierney attended University Of Arizona - Eller College Of Management.
What skills is Kenneth Tierney known for?
Kenneth Tierney has skills like Client Relations, Client Liaison, Portfolio Management, Risk Management, Business Development, C Suite, Banking, Business Relationship Management, Business Process Improvement, Mortgage Lending, Mortgage Servicing, Key Account Relationship Building.
Who are Kenneth Tierney's colleagues?
Kenneth Tierney's colleagues are Lori Reid, Fernanda Castro, Donna Bell, Gemma Alvey, Stephen Elias, Shawntelle Hall, Kiran Ali.
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